Patient Care Coordinator in Guildford

Join Resolve Sleep Health as a Patient Care Coordinator in Guildford, Surrey, where your role impacts patients’ sleep journeys daily. Provide exceptional service as you support our clinic team and streamline patient experiences.

In this front-line role, you will be the primary contact for our patients, ensuring a smooth clinic operation while delivering high-quality care. Your responsibilities include managing appointments, educating patients about sleep therapy, and handling insurance claims. You will embody our values and contribute positively to the clinic environment.

Key Responsibilities:

• Welcome patients and assist with care navigation

• Coordinate appointments and manage referrals

• Educate patients on sleep therapy and equipment

• Handle insurance claims and billing processes

• Support sales of therapy products and resupplies

Requirements:

• Exceptional customer service and people skills

• Detail-oriented with a background in healthcare or administration

• Comfortable using digital tools and EMR systems

• Team-first mindset and solutions-focused approach

• Ability to communicate in a second language is an asset

Make an impactful difference in patient care by bringing your service skills to Resolve Sleep Health's Guildford clinic.
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