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C195 - Addictions Support Worker Casual

Job in Surrey, BC, Canada
Listing for: Kaizen Lab Inc.
Per diem position
Listed on 2026-09-04
Job specializations:
  • Healthcare
    Mental Health, Community Health
  • Social Work
    Mental Health, Community Health
Job Description & How to Apply Below
Position: C195 - Addictions Support Worker - (Casual)
Job Title:

Addictions Support Worker - (Casual)
Number of Position:  1
Competition Number:  C195

Location:

Phoenix Center (Main Campus)

Position Status:
Casual (On Call)

Reports to:

Senior Manager - MHSU

Compensation:  (Grid 34) $33.49 - $35.31

Job Summary
The Addictions Support Worker at Phoenix Society assists clients experiencing mental health and substance use issues. The position is responsible for client support and community building, floor management, case management, and supporting group programs. The Addictions Support Worker facilitates the recovery and capacity-building ofclients to maximize their potential and support their goals for successful independent living in the community.

The Addictions Support Worker provides appropriate care (non-clinical) in areas such as support with p rovides a variety of day-to-day physical, emotional, and social supports,advocacy, life skills assistance, information, resources, and demonstrations.

Responsibilities
Support Services

Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety ofsources such as families and care providers, documenting client needs andwants, and assisting clients to determine appropriate programs

Provides individual support with respect to demonstrations, modeling, and behaviour management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation,meeting financial obligations, making and keeping appointments, and interpersonal skills

Contribute to maintaining a therapeutic environment following therapeutic community principles which include empathy, compassion, accountability, utilizing trauma informed principles, and encouraging supportive relationships within a community setting

Observes clients, identifies and assesses potential emergency situations by conducting baseline and daily check-ins of client progress, and develops short-term strategies to deal with such situations. Reports medical, behavioural, andother problems as required. Provides feedback and input regarding clients’ needs, performance, and progress

As  an interdisciplinary team, and in accordance with established guidelines, facilitates Psycho-Educational client workshops covering areas such as life skills and mental health, emotions, behaviour, relapse prevention,contingency management, and transition planning

Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information and connect clients to relevant community resources,services and opportunities

Support responses to critical issues such as suicide risk, worsening mental health issues, depression, anxiety, etc., based on recommendations from the Clinical team

Articulate and reinforce program guidelines to the clients encourage positive engagement and interactions

Monitoring client’s activities within residential buildings to ensure that areas are appropriately used for their purpose

Ensure a safe milieu on the treatment floors

Act as an advocate for the client during their stay at the Phoenix Centre

Completes and maintains client related records and documentation such as care plans, progress reports, statistics, and daily logs.

Community Relations

Act as a liaison with the community and promotes/encourages community involvement in the program

Maintain current knowledge of social, economic, recreational and educational resources in the community

Qualifications

Diploma in Community Social Service

2years of experience providing one to one and group support in the community social services sector.

Or an equivalent combination of education,training, and experience

Or other Qualifications determined to be reasonable and relevant to the level of work

Experience working with marginalized populations, substance use and mental health services,mental health, and corrections beneficial

Knowledge of the social determinants of health, the…
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