TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Provides in person counselling services for TELUS Health's Employee Assistance Program (EAP) Join our team: TELUS Health is seeking a dedicated in-person clinician to join our TELUS Office in Surrey, BC. The ideal candidate will provide short-term counselling services to employees of client organizations facing personal, family, or work-related challenges. This role is crucial in promoting mental health and well-being within the workplace, reflecting TELUS Health's core values of empathy, innovation, and excellence.
Summary:
Reporting to the Regional Clinical Manager, you will be providing in person and/or video counselling services for the TELUS Health Employee Assistance Program (EAP) in Surrey. Here’s How:
Engage in solution-focused and trauma-informed therapy, supporting a diverse range of clients and presenting concerns. Engage in other therapeutic interventions such as CBT, Narrative Therapy, ACT, and Motivational Interviewing. Utilize a strength-based approach to empower clients throughout the change process. Address a variety of issues including risk, addiction, relationship difficulties, parenting, family conflict, grief, aging, depression, anxiety, and workplace stress/conflict.
Deliver exceptional clinical services while embracing the TELUS Health culture of continuous learning. Efficiently manage administrative requirements in accordance with the client's EAP model. Effectively manage intake processes, conduct thorough assessments, and develop effective treatment plans. Work independently within a shared office space alongside experienced clinicians.
- Master’s Degree in Counselling, Psychology, or Social Work.
- Registration with Professional College or Association
- Minimum of five years of post-master's clinical experience, supporting all client groups.
- Certified or extensively trained in Solution-Focused Therapy (SFT), Acceptance and Commitment Therapy (ACT), and Cognitive Behavioural Therapy (CBT).
- Ability to set short term objectives and use a solution focused therapeutic approach, along with other therapeutic approaches.
- Experience and ability to clinically manage high-risk cases, including clients who are a threat to self or others.
- Excellent time-management skills with the ability to manage a large number of clients.
- Exceptional customer service focus, high professionalism, and adherence to ethical principles of conduct.
- Previous counselling experience working with professionals is an asset.
- Experience in utilizing performance metrics to enhance client satisfaction and optimize service delivery.
- Excellent written and verbal communication skills.
- Flexibility in working day/evening shifts.
- Proven ability to work independently in a high-volume environment.
- Ability to prioritize and adapt to the ebb and flow of daily responsibilities.
- Basic knowledge of computer systems.
- EAP industry experience is an asset.
- Comprehensive total rewards package highlighting competitive salary and minimum 4 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Generous company matched pension
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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