Manager Patient Access & Community Transition

Salary

The salary range for this position is CAD $55.25 - $79.42 / hour

We are currently hiring for a Permanent Full-Time Manager, Patient Access & Community Transition
, to work as a key member with our Leadership team.

Surrey, British Columbia,is a vi

brant growing city that combines modern living with natural beauty and a strong farming history.

Surrey is not just a place to live—it’s a place to thrive. Surrey Memorial Hospital(SMH) is one of B.C.’s largest and busiest hospitals, offering advanced care in emergency, maternity, pediatrics and mental health, and is the largest of three regional hospitals in Fraser Health’s integrated network of care. Serving a rapidly growing population, it’s a vital hub in the Fraser Health region, providing high-quality, specialized services to communities across the Lower Mainland.

Explore all that Surrey BC has to offer You!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

• Start earning up to four weeks of vacation in your first year
• Comprehensive 100% employer paid benefits
• Immediate enrollment in a defined municipal pension plan
• 87% maternity top-up
• 50% subsidy on Trans Link passes

We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

The Manager, Patient Access & Community Transition provides operational oversight and management of patient access and transitions within the site, between hospitals, and between hospitals and community, to ensure quality patient care, effective patient outcomes and positive patient experience.

Provides leadership to all areas and support services linked to patient flow and transition across the health continuum. In collaboration with department and clinical support areas, identifies barriers to patient flow and provides leadership and management to address barriers and facilitate improvement system-wide. Creates, develops and supports seamless transition points between hospital and community and evaluates their effectiveness; monitors, tracks and evaluates access & flow performance based on MOH criteria/indicators.

Accountable to oversee Complex Discharge processes & performance for the site as well as the designation and monitoring of Alternate Levels of Care (ALC). Ensures consistent application and implementation of policies and processes of patient access, flow and transition practices within the site, the community and across the continuum of care. Maintains effective communications; prioritizes and advises on the status of site and community objectives related to patient access and transitions to "right service", including the review and improvement of patient experience criteria and objectives.

Oversees and manages designated clinical and /or administrative areas at the site which support Access and Community Transition functions, as well as areas which provide general support to site operations.