Director, Clinical Operations; Community & Hospital

The salary range for this position is CAD $73.55 - $105.72 / hour

Mental Health and Substance Use (MHSU), is seeking a dynamic, innovative, and people-centred leader for the Director, Clinical Operations, Mental Health and Substance Use position. This is an exceptional opportunity to shape the future of mental health and substance use services across one of Canada’s fastest-growing and most diverse communities while contributing to the advancement of regional programs that are transforming care delivery across Fraser Health.

The Director provides strategic and operational leadership for a diverse portfolio that currently includes Bed-Based Mental Health & Substance Use, Complex Care Housing (licensed and contracting), and Assisted Living
. The portfolio spans the entire region of Fraser Health and will require a strong leader in contract management with ideally a business background.

As a senior leader within Fraser Health’s Mental Health and Substance Use portfolio, the Director will champion the organization’s commitment to person-centred, recovery-oriented, culturally safe, and trauma-informed care
. Working collaboratively with physicians, operational leaders, community partners, municipalities, Indigenous communities, provincial partners, and people with lived and living experience, the Director will advance innovative service models that improve health outcomes and strengthen the integration of care across systems.

The successful candidate will bring a demonstrated ability to lead in complex environments, balancing operational excellence with strategic vision. They will be responsible for planning, implementing, evaluating, and continuously improving services while fostering a culture of accountability, engagement, learning, and innovation. The Director will have a proven track record of leading teams through change, building strong partnerships, managing financial and human resources, and supporting the development of high-performing leaders and clinical teams.

Beyond operational leadership, this role offers a unique opportunity to contribute to provincial-leading initiatives that are redefining mental health and substance use care. The Director will help advance Fraser Health’s commitment to recovery-centred practice, integrated systems of care, quality improvement, and equitable access to services for the diverse communities we serve.

The Director will lead a dedicated and highly skilled team while playing a pivotal role in shaping the future of the largest Mental Health and Substance Use portfolio in British Columbia. For leaders who are passionate about making a meaningful difference in the lives of individuals, families, and communities, this is an opportunity to create lasting impact at both a local and regional level.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Director, Clinical Operations provides leadership and direction on strategies, planning, design, implementation, delivery and assessment of assigned clinical department/service within or across a hospital or health services area, or, for a Regional Program across Fraser Health.

Oversees programs/departments/services to support operational leaders, remove barriers to patient transition and foster a culture of patient-centred care across the health care continuum. Partners with physician, clinical and support leaders in the system design, implementation and sustainability of an integrated clinical program to achieve Fraser Health’s priority actions supporting the Fraser Health Strategic Operating Priorities.

Works within a network of Regional Programs, centralized…