Associate Manager, Human Resources; Replacement Staffing

Position: Associate Manager, Human Resources (Replacement Staffing)
12-Month Term Assignment
The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples:

The q̓íc̓əy̓ - Katzie, the q̓ʷa:n̓ƛ̓ən̓-Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of this land since time immemorial.
Surrey Schools is the largest BC school district and the second-largest employer in Surrey. Surrey Schools provides quality education to over 82,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students. The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.
Our Commitment:
Providing quality education extends beyond academic excellence; we are committed to creating and cultivating diverse, inclusive, and barrier-free environments for all applicants, employees, students, and their families.
Diversity, Equity, and Inclusion & Values:
Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and belonging and recognizes the importance of diversity of identity and thought. We are an equal opportunity employer and welcome applicants from all backgrounds. We are committed to removing barriers and creating a workplace where everyone, regardless of their background, feels empowered to contribute their best.
Join us in our mission to provide the best start for children, preparing them to be the leaders of tomorrow. If you are passionate about education, diversity, and making a positive impact, we invite you to explore opportunities with Surrey Schools.

Job Summary
Reporting to the Manager, HR Systems and Analytics, the Associate Manager, Human Resources Replacement Staffing, is responsible for the daily management and coordination of the district’s replacement staff, including Support Staff (Spare board) and Teacher Teaching on Call (TTOC) employees.
This role ensures temporary vacancies are addressed and resolved and oversees the identification, tracking, monitoring, and reporting of the district’s replacement staffing needs. The Associate Manager works collaboratively with HR colleagues, school administrators, and union partners to ensure effective staffing solutions that support the operational needs of the district.

* This is a 12-month term assignment
* Responsibilities
Manages the Spare board and TTOC lists to ensure optimal coverage for all district schools and worksites.
Coordinates and resolves ‘fail to fill’ situations, including proactive problem-solving, monitoring, and reporting to ensure minimal disruption to school operations.
Provides leadership and direction to the dispatch team by delegating tasks, monitoring performance and offering feedback and support. Delivers ongoing training as processes evolve and identifies opportunities to optimize team productivity and resource utilization.
Liaises with the Recruitment and Support Services teams and with District Principals regarding replacement employee assignments and list management.
Analyzes trends, identifies issues, and prepares briefs and recommendations for senior management to inform strategic staffing decisions.
Develops and maintains effective working relationships with managers, principals, supervisors, union leadership, and Human Resources personnel.
Provides guidance and technical advice to staff on replacement staffing procedures and district policies.
Provides resources and guidance to employees on absence and dispatch processes and practices, advises on replacement staffing and pay issues, and participates…