Business Systems Projects Lead

Overview

Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainable global energy future. Powertech has a global reputation for delivering transformative solutions in both the electric power industry as well as the transport sector. A clean future will be driven by electric and hydrogen power, and we will help get there.

We are always guided by our values as a global clean-technology and engineering company:

• Safety:
  This top everything. We do our work safely or we do not do it at all.
• Challenges:
  We ready ourselves for the hardest challenges – through attaining accreditations, developing industry-leading innovative products & services, investing in our labs, hiring great people, and making them better.
• Diverse Teams:
  We are strongest together and capitalize on our varied attributes – together we are more than the sum of parts.
• Our customers:
  Customers fuel this company, and we constantly work with them to earn and retain their trust and loyalty. We expect that our customers hold us accountable to our commitments.
• Excellence:
  Striving for excellence, acting with integrity, and having the highest standards in quality are core to what we do.

You will be responsible for evaluating and enhancing our existing business processes, systems, and technologies. You will work collaboratively with cross-functional teams to investigate gaps, gather project or user request requirements, and recommend/ implement solutions that drive process improvements and streamline operations. This position will work closely with business users to understand their business problems and translate that knowledge into a technical solution.

• Process Analysis:
  Assess current business processes and workflows to identify opportunities for optimization and efficiency gains.
• System Evaluation:
  Evaluate the effectiveness of existing systems in supporting software and systems in supporting business operations and recommend enhancements or replacements as needed.
• Requirements Gathering:
  Collaborate with stakeholders to gather and document business requirements related to process improvements and system enhancements.
• System Integration:
  Identify opportunities for system integration to improve data flow and reduce manual data entry. Support workflow automation through pipelines, formula fields, and basic integrations.
• Data Analysis:
  Analyze data and reports to identify trends, anomalies, and areas for improvement in business processes. Build dashboards to assist users with key performance indicators.
• Solution Design:
  Develop solutions, including process changes, system configurations, or new technology implementations, to address identified issues. Contribute to documentation and user guides to support adoption and proper system usage.
• Flexibility and continuous learning:
  Demonstrate flexibility to work with different software tools based on business needs and remain open to learning new technologies.

* Bachelor’s degree in computer science, Information Technology, Business Analysis, or an equivalent combination of education and experience.

* Minimum of 6 years' experience in analyzing and documenting complex business processes including at least 2 years in an IT advisory &/or supervisory role.

• Project Management or other designation relating to the application of IT in business operation and change management would be an asset
• Advanced user of Microsoft products including but not limited to Sharepoint, Power
  
  BI, Power Automate tools.
• Experience with Quickbase software or another low-code software is preferred.
• Demonstrated knowledge of business analysis, process mapping, requirement gathering, project analysis and reporting.
• Experience in troubleshooting in a user support setting is a definite advantage.
• Excellent customer relationship management skills including the ability to manage a diverse customer base.
• Ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
• Exc…