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User support technician

Job in Surrey, BC, Canada
Listing for: E-NET SOLUTIONS INC.
Full Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
  • Durée de l'emploi:
    Permanent
  • Langue de travail:
    Anglais
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Computer and technology knowledge
  • JavaOS
  • Networking software
  • Networking security
  • Internet
  • Servers
  • Presentation software
  • Programming software
  • Business diagram software
  • Database software
  • Programming languages
  • Software development
  • C#
  • C++
  • Data analysis software
  • MS Windows
  • SQL
  • Visual Basic
  • Transportation/travel information
  • Vehicle supplied by employer
  • Willing to travel
  • Public transportation is available
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Experience
  • 1 year to less than 2 years
  • Employment terms options
  • Morning
  • Day
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