Technical Support Analyst

Position: FortisBC Technical Support Analyst
Shape your career as a Technical Analyst 4 at Fortis

BC, focusing on Ansible and Linux technology. This full-time role involves providing essential technical support and managing infrastructure projects in B.C.

At Fortis

BC, where we deliver renewable energy solutions, your expertise will ensure that our technology systems run smoothly. You will create and maintain critical infrastructure strategies, plan technology evaluations, and implement upgrades for end-user computing needs. Collaborating with teams across the organization, you will enhance our service delivery and project management capabilities.

Key Responsibilities:

• Conduct capacity planning and recommend IS technology solutions

• Manage IS infrastructure projects with external providers

• Develop infrastructure policies and procedures

• Provide advanced technical support during outages

• Oversee the development of workflow and IS guidelines

Requirements:

• 2-year Diploma in Computer Science or related field

• 8 years of relevant work experience required

• Proficient in data storage, backup, and telecommunications

• Exceptional written and verbal communication skills

• Valid Class 5 Driver’s license in British Columbia

Bring your technical acumen in Ansible and Linux to contribute to Fortis

BC's sustainable energy future.
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