Fractional Chief Technology Officer Job Surrey area,BC Canada,IT/Tech

About the Role

Mine & Yours is at a pivotal stage of growth. We’ve built a strong foundation as a leader in luxury resale, and we’re now scaling into our next phase. Technology - particularly AI, automation, and modern systems design - will be a core unlock in how we get there.

We’re looking for a Fractional Chief Technology Officer (CTO ) who doesn’t just advise from the sidelines, but actively builds, ships, and drives execution.

This is a hands-on leadership role for someone who can translate business problems into technical solutions, architect scalable systems, and directly drive the implementation of AI-powered workflows and automation across the company. You will be responsible for reimagining how Mine & Yours operates through technology, with a strong focus on AI, automation, and modern systems design.

From day one, you will identify inefficiencies, manual workflows, and missed opportunities — then design and implement solutions that unlock speed, scale, and intelligence across the business. A core mandate of this role is to build and scale an AI-enabled operating system for the company, leveraging AI agents, automations, and intelligent workflows to reduce manual effort, improve operational efficiency, and accelerate decision-making.

You will also define and evolve the long-term technology architecture of the business, ensuring our systems are scalable, well-integrated, and built for continuous innovation.

This position can be completed remotely.

Responsibilities:

Technology Vision, AI Strategy & Roadmap

Define and own the end-to-end technology and AI strategy
Build a roadmap that prioritizes high-impact automation and system improvements
Identify where AI, automation, and data can create competitive advantage
Serve as the senior technology voice within the leadership team
Translate business goals into scalable technical solutions

AI Systems, Agents & Automation (Core Focus)

Design and implement AI-powered workflows and agent-based systems across the business
Build, integrate, and deploy internal AI solutions
Identify opportunities to reduce manual work through automation
Build systems that improve:
Inventory decision-making intelligence
Pricing optimization
Client personalization and clienteling
Marketing efficiency and targeting
Operational execution speed and accuracy
Continuously test, iterate, and scale high-ROI AI use cases

Internal Tools & Custom Software Development

Design and oversee development of custom internal tools where off-the-shelf solutions are insufficient
Bring systems from concept to production
Improve workflows across:
Buying and inventory management
Retail operations
E-commerce operations
Finance and reporting
Ensure tools are intuitive, adopted, and actively used by teams

Systems Architecture, Integrations & Optimization

You will own the full technology ecosystem - from audit to optimization to transformation.
Conduct a full audit of current systems and workflows
Identify underused, redundant, or limiting platforms
Define a clear “future state” architecture for the business
Optimize existing systems before introducing new ones
Ensure teams are fully enabled to use systems effectively

You will be responsible for ensuring our ecosystem is:

Fully integrated (not fragmented)
API-first and scalable
Designed for both operational efficiency and innovation

Key systems include:

Shopify and e-commerce stack
POS, RFID, and inventory systems
CRM and clienteling tools
Marketing and analytics platforms

E-Commerce & Client Experience Innovation

Improve digital shopping experience end-to-end
Drive conversion improvements through data and experimentation
Explore AI-driven personalization and recommendation systems
Enhance omni-channel and clienteling capabilities
Identify new ways to elevate the customer experience through technology

Data, Reporting, & Decision Intelligence

Build a stronger, more reliable data foundation across the business
Improve reporting, dashboards, and visibility for leadership and teams
Enable faster, higher-quality decision-making through data systems
Develop models and frameworks for:
Inventory health
Pricing strategy
Customer behaviour and segmentation

Qualifications

10+ years of experience in technology…