Network Support Technologist

Join Simon Fraser University as a Network Support Technologist, where you will contribute to on-site network operations at the Surrey and Vancouver campuses.

Your role revolves around ensuring optimal network performance and reliability through expert troubleshooting.

This position emphasizes a proactive and hands-on approach to managing complex network systems as part of the Network Operations Centre team. You will play a crucial role by addressing tickets related to data communication while overseeing network infrastructure across campuses. Your insight will help ensure seamless connectivity and operational support for the SFU community.

Key Responsibilities:

• Manage and resolve network support tickets effectively

• Troubleshoot network hardware issues in real-time

• Conduct network tests and performance evaluations

• Configure switches and routers for guaranteed service

• Support monitoring of data center infrastructure

Requirements:

• 2 years of relevant post-secondary education

• CCNA and ITIL certifications mandatory

• 5 years of experience in network environments

• Comprehensive knowledge of cabling and Wi-Fi technologies

• Superior problem-solving and analytical abilities

Transform your career in networking by supporting innovation and community engagement at SFU.
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