IT Operations Manager Police Service

Lead IT operations at Surrey Police Service as the IT Infrastructure and Operations Manager. Oversee critical technology systems to ensure 24/7 support for public safety.

This on-site role within the Information Management and Technology Division requires a seasoned manager with technical expertise. You will ensure the reliability of mission-critical systems, including Computer-Aided Dispatch and Records Management Systems. Leadership and collaboration across departments are essential for managing IT budgets and stakeholder communications.

Key Responsibilities:

• Ensure availability for critical public safety systems

• Coordinate mobile communications and CCTV systems

• Oversee procurement and maintenance of backend infrastructure

• Negotiate IT service level agreements with vendors

• Collaborate on disaster recovery and business continuity plans

Requirements:

• Seven years of IT experience, 5 in management

• Bachelor's degree in IT, Computer Science, or related field

• IT security clearance required

• Experience in vendor management and technical teams

• Knowledge of security systems and compliance standards

Enhance Surrey’s policing capabilities through robust IT infrastructure management.
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