Systems Analyst

Employment Status

Union - CUPE Local 402 - Regular Full-Time

Reporting to the IT Operations Manager, the incumbent maintains the integrity of the enterprise systems including but not limited to telecommunications, audio visual, server, storage and infrastructure applications.

• Perform duties as an Active Directory (AD) and Azure Active Directory (AAD) administrator, including administration of all City Group Policies.
• Administer users in an M365, Azure, and on-premise Windows environment
• VMWare administration, including creation of templates, installation of updates and patches, etc.
• Windows Server routine administration tasks such as user account creation/updating, server builds/updates/patch installation, Domain Controller, DNS, DHCP, etc.
• Documents the enterprise systems designed in accordance with established standards.
• Performs Power Shell scripting activities.
• Places orders for materials from pre-approved vendors to complete projects.
• Liaises with user departments, other IT staff, and vendors during the implementation of a new system.
• Performs software installations and upgrades to operating systems and layered software packages.
• Assesses that work is completed accurately and systems are functioning properly.
• Assists in the analysis of systems and the preparation of recommended solutions for meeting users' requirements.
• Maintains systems, responds to incident tickets, and troubleshoots systems issues.
• Assists other staff in performing their duties.
• Performs other related duties as assigned.

• Degree in a related field from a recognized institution plus one-year related experience or an acceptable equivalent combination of education and experience.
• Sound technical knowledge of IT infrastructure and the ability to perform root cause analysis and troubleshoot.
• Possess effective communication skills and provide excellent customer service to all parties involved. The ability to work well within a team environment.
• Able to prioritize and work under tight deadlines and urgent matters and achieve deliverables.

Experience with the following will be a benefit:

• Commvault backup software
• Cisco UCS and HCI infrastructure
• Power Shell scripting

Successful applicants must provide proof of qualifications.

Number of Job Openings: 1

Pay Steps

Hourly Rate

Step 1: $46.89

Step 2 (6 Months): $48.86

Step 3 (18 Months): $50.90

Step 4 (30 Months): $53.04

This position requires completion of a Police Information Check.

Successful applicants must provide proof of qualifications.

This job will be posted until June 16, 2026.