UX Designer

Position Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UX Designer based in Canada.

This role offers the opportunity to shape end-to-end digital experiences for a fast-growing organization focused on innovation, sustainability, and customer impact.

The successful candidate will own the UX experience across web platforms and customer-facing applications, transforming research and strategy into intuitive user journeys.

Working within a collaborative design environment, this position combines user research, interaction design, prototyping, and experimentation.

The role plays a key part in improving conversion, increasing customer retention, and creating scalable experiences across multiple markets.

The ideal candidate will bring strong UX expertise, a testing mindset, and the ability to turn insights into meaningful product improvements.

This is a remote opportunity where creativity, ownership, and continuous learning are encouraged to help build impactful digital products.

• Design and optimize the complete user experience across web platforms, including storefronts, product pages, landing pages, cart experiences, checkout flows, and customer applications.
• Create conversion-focused user journeys by analyzing funnels, identifying friction points, and designing experiences that improve customer acquisition and activation.
• Design subscriber experiences that improve retention through intuitive account management and customization flows.
• Conduct user research, analyze behavioral data, and incorporate insights into design decisions and product improvements.
• Create information architectures, user journeys, wireframes, and interactive prototypes to validate concepts before development.
• Define interaction patterns, states, and UX logic while preparing clear documentation for design and engineering teams.
• Build and refine reusable components and ensure designs are optimized for implementation across digital platforms.
• Collaborate with product and design teams to support experimentation initiatives, including A/B testing and iterative improvements.
• Use analytics tools, funnel data, session recordings, and heatmaps to identify opportunities and measure the impact of design changes.
• Maintain a strong focus on usability, accessibility, and mobile-first design principles.
• Contribute to the creation of new digital experiences by helping shape product direction and customer-facing solutions.
• Design scalable UX patterns that support expansion across multiple markets while maintaining consistency.
• Contribute validated flows, interaction patterns, and documentation to support the evolution of a shared design system.

• Approximately 3-5 years of experience in UX design, product design, or a related field.
• Experience designing ecommerce, direct-to-consumer, or customer-facing digital experiences is preferred.
• Strong portfolio demonstrating expertise in information architecture, user flows, prototyping, research, and measurable business impact.
• Experience conducting usability testing and translating customer research and behavioral insights into design solutions.
• Strong understanding of conversion optimization, experimentation, and iterative product improvement.
• Comfortable testing ideas, learning from feedback, and adapting designs based on results.
• Advanced proficiency with Figma, including prototyping and collaborative design workflows.
• Strong understanding of interaction design principles, usability standards, and accessibility best practices.
• Ability to communicate design decisions clearly and collaborate with product managers, designers, engineers, and stakeholders.
• Curious, proactive, and motivated by building meaningful digital experiences with measurable impact.
• Experience contributing to design systems, reusable components, and scalable UX patterns is an asset.
• Familiarity with Shopify, conversion rate optimization tools, analytics platforms, session recordings, and heatmaps is preferred.
• Knowledge of agentic coding, web design architecture, or advanced Figma design systems is a plus.

• Fully remote or hybrid work options with flexible scheduling.
• Health benefits available after 6 months.
• Free grocery plan.
• 15 days of paid time off (PTO).
• Annual bonus potential.
• Compensation based on experience and qualifications.
• Strong opportunities for career growth and professional development.
• Opportunity to contribute to meaningful initiatives focused on sustainability, affordability, and customer impact.