F12 IT Technician Infrastructure Support

Position: F12 IT Technician for Infrastructure Support
Start your IT journey as an IT Infrastructure Technician with F12, where you will support technical implementations and exceed client expectations. Join a collaborative environment that values detail and client communication.

In this role, you will report directly to the Service Delivery Manager and perform technical support tasks involving hardware and networking. Your responsibilities include imaging PCs, deploying equipment, and engaging with 3rd party vendors to efficiently resolve technical issues. By maintaining documentation and accurate time tracking, you ensure smooth project execution throughout the IT lifecycle.

Key Responsibilities:

• Image and deploy PCs to meet client requirements

• Manage warranties and licensing for applications

• Liaise with 3rd party vendors for hardware issues

• Document issues and track resolutions using company tools

• Elevate complex issues to senior team members effectively

Requirements:

• Strong work ethic in a fast-paced environment

• Excellent client-facing and problem-solving skills

• Knowledgeable about F12's services and hardware

• Flexible for travel to client sites

• Valid 5 class driver’s license is a must

Contribute your technical expertise and client support skills as part of F12’s elite team in IT service delivery.
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