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Lead Delivery Operations in AI

Job in Surrey, BC, Canada
Listing for: RBC
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    IT Project Manager, Change Management
Job Description & How to Apply Below
Position: Lead Delivery Operations in AI at RBC
Join RBC's Agentic AI Enablement team as Delivery Lead, managing high-stakes AI projects. You'll focus on enhancing efficiency and quality across multiple delivery squads.

In this role, the Delivery Lead coordinates a team of Technical Program Managers and operationalizes timelines into actionable plans, ensuring each squad delivers effectively. You will navigate complexities unique to a pod-based environment while driving continuous improvement and managing risks across engagements.

Key Responsibilities:

• Own execution timeline across multiple project squads

• Establish delivery standards for efficiency and agility

• Analyze metrics for continuous delivery improvement

• Serve as the escalation point for delivery conflicts

• Maintain visibility through portfolio-level dashboards

Requirements:

• 7+ years in technology solutions delivery

• 3+ years leading delivery teams in diverse settings

• Deep knowledge of JIRA and agile practices

• Experience navigating compliance in regulated sectors

• Strong risk identification skills

Steer impactful delivery operations that contribute to RBC’s competitive edge in AI technology.
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