Business Analyst

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you pioneer new digital solutions, challenge conventional thinking, or build the next generation of customer experiences, your work will help transform industries.

We are looking for a Senior Business Analyst (eCommerce) with strong experience in digital commerce platforms to join our team in Canada. This role sits at the intersection of business strategy, customer experience, and technology, translating complex business needs into scalable and high‑performing eCommerce solutions. You will collaborate closely with Product Owners, Engineers, and client stakeholders to deliver impactful digital commerce experiences.

The ideal candidate brings hands‑on experience with Shopify, Adobe Commerce (Magento), or other enterprise commerce platforms
, combined with a strong understanding of UX, analytics, and conversion optimization
.

Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec‑based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of the Americas and occasionally in Europe.

• Lead requirements gathering, discovery sessions, and stakeholder workshops
• Translate business needs into user stories, epics, process flows, and functional specifications
• Ensure requirements meet Definition of Ready (DoR) before development handoff
• Manage requirements traceability and alignment across the project lifecycle
• Conduct gap analysis, feasibility assessments, and impact analysis
• Analyze and optimize end‑to‑end customer journeys across eCommerce platforms
• Define solutions leveraging Shopify, Adobe Commerce, and related ecosystem tools
• Support replatforming initiatives (e.g. Shopify migrations) and site redesigns
• Collaborate with UX/UI teams on experience optimization and conversion improvements
• Translate business requirements into commerce features (catalog, checkout, promotions, search, personalization)
• Leverage analytics tools (e.g. Google Analytics) to monitor performance and identify opportunities
• Define and track KPIs (conversion, revenue, AOV, etc.)
• Support A/B testing, SEO, personalization, and CRO initiatives
• Provide data‑driven insights and recommendations to stakeholders
• Act as a bridge between business, product, and engineering teams
• Partner with Solution Architects to align business requirements with technical feasibility
• Support client conversations and provide consultative guidance on eCommerce best practices
• Contribute to strategic initiatives and digital commerce roadmaps

• 4–6+ years of experience as a Business Analyst in digital or eCommerce environments
• Strong experience with Shopify (preferred) and/or Adobe Commerce (Magento)
• Requirements gathering and documentation
• Stakeholder workshops and facilitation
• Solid understanding of:
  • eCommerce operations (catalog, checkout, payments, promotions)
  • Customer experience (UX/UI and conversion optimization)
• Experience working in Agile/Scrum environments
• Strong communication skills with ability to interact with technical and business stakeholders
• Analytical mindset with experience using data to drive decisions

• Experience with Adobe Experience Cloud (Analytics, Target, AEM, etc.)
• Exposure to headless commerce or composable architectures
• Familiarity with search and discovery tools (Algolia, Bloomreach, Coveo, etc.)
• Experience in consulting environments or client‑facing roles
• Knowledge of multi‑market / international eCommerce operations
• Familiarity with CRM, paid media, and digital marketing ecosystems

This is a full‑time position based in Canada. The offered salary range is 90.000–120.000 CAD annually, depending on experience and location.

Valtech offers a comprehensive benefits package effective after three months of continuous service:

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80 % of your coverage depending on the selected module. This plan includes short‑ and…