Director, Data & Intelligence

About GroupHEALTH

At GroupHEALTH, we’re proud of the work we do – but it’s how we do it that truly sets us apart. We’re a fast-moving, ever-evolving, stable organization with deep roots and a bold vision: to transform the way Canadians experience benefits. We combine agility with long-term stability to create meaningful impact.

At GroupHEALTH, we’re proud of the work we do – but it’s how we do it that truly sets us apart. We’re a fast-moving, ever-evolving, stable organization with deep roots and a bold vision: to transform the way Canadians experience benefits. We combine agility with long-term stability to create meaningful impact.

Here, you’ll find more than just a job. You’ll find a purpose-driven, people-first culture where kindness, collaboration, and curiosity thrive. Whether you’ve been here fifteen years or fifteen days, you’ll notice right away – our people are genuinely invested in one another’s success and delivering exceptional experiences to our clients and plan members.

The Director, Data & Intelligence will serve as GHFOC’s intelligence architect, building and leading the data, analytics, BI, and AI capabilities needed to help GHFOC grow faster than the market. This role owns the full data value chain, from consolidating and governing GHFOC’s data estate to advancing the AI and machine learning program that will improve pricing, retention, and service for employer groups and plan members.

This is a hybrid role based out of our Surrey, BC office, working 3 days in office and 2 days from home.

• Meet individually with each Data & Intelligence team member to assess capability against the four-pillar role design, then present a 30-day people plan to the CIO.
• Meet with the Chief Actuary and CFO to understand their highest-priority analytical needs and return with a structured plan for how the Analytics pillar will address them.

• Assess the current data estate across GHFOC systems to identify integration gaps, data quality issues, and the top platform risks. Identify and prioritize GHFOC's top three AI use cases, each with a business case, feasibility assessment, and build timeline.
• Confirm hiring priorities and launch all Priority 1–4 searches, each with an approved scorecard and active sourcing strategy.
• Build a full understanding of the transformation program's scope, timeline, budget, and risks, and establish a working relationship with the Chief Transformation Officer.

• Develop and present a 12-month Data & Intelligence roadmap covering platform investment priorities, analytics program delivery, AI use cases, BI product milestones, team build-out, and alignment to GHFOC's five strategic pillars.

• Own the 12-month Data & Intelligence strategy and rolling roadmap, aligned to GHFOC's five strategic pillars and the CIO's IT agenda
• Set quarterly priorities across the four pillars, including what to build, buy, retire, and sequence
• Monitor the Canadian group benefits data and intelligence landscape to identify competitive threats and opportunities

• Own the strategy to consolidate, integrate, validate, and govern data from GHFOC source systems and remaining Excel-based workflows
• Ensure the data platform becomes the organization’s trusted source for analysis and reporting
• Partner with source system owners to resolve data quality issues and reduce correction work at the platform layer
• Set the Azure data platform direction, including Microsoft Fabric, Azure Data Factory, dbt, and the migration path from legacy infrastructure

• Oversee the experience analysis program with the Chief Actuary, including MLR, PMPM trends, stop-loss, IBNR, and employer group plan cost performance
• Ensure insurer partner reporting is accurate, timely, and properly governed, including VC profit, Life 1, and carrier experience reports
• Partner with management to identify pricing actions and approach changes that maintain appropriate results for risk-taking partners
• Develop scorecards that help…