DevOps Manager

About Delta Intelligent Building Technologies (Canada) Inc.(formerly known as Delta Controls).

Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities. We delivered the world’s first fully integrated BACnet building solution for HVAC, lighting, and access control.

The Dev Ops Manager owns Dev Ops practice, tooling, and release management across the entire Product Development department. This role is accountable for release and deployment success and works collaboratively with each product's Dev Ops Specialist and team lead to resolve issues. The role also owns operations and maintenance of the department's shared Dev Ops tooling, including source control and code quality platforms, and owns the enterprise On-Call/incident response program for SaaS applications.

Dev Ops Specialists embedded within individual product teams continue to report administratively to their Team Leads or Enterprise Directors; the Dev Ops Manager is their functional manager, setting technical direction and standards for the discipline org-wide, without holding direct people-management responsibility over them.

• Accountable for the overall success of build and deployment processes across all PD products — reliability, consistency, and adherence to Dev Ops standards — partnering with each product's Dev Ops Specialist and team lead to diagnose and resolve issues
• Define and promote consistent merge/branching/release standards across PD; work with product teams to adopt them
• Advise and coordinate on deployment windows and cadence for products to avoid cross-team conflicts
• Maintain and continually improve CI/CD infrastructure standards across PD

• Own operations, maintenance, and administration of enterprise Dev Ops tooling used across Product Development (Git Lab, Sonar Qube, Jenkins, and others)
• Ensure availability, performance, and security of these platforms, including upgrades, patching, and capacity planning
• Manage access, permissions, and integration of these tools across product teams and global offices
• Evaluate, select, and onboard new enterprise Dev Ops tooling as the department's needs evolve
• Maintain licensing, vendor relationships, and cost management for owned tooling

• Set technical direction, standards, and best practices for all Dev Ops Specialists in PD
• Provide technical mentorship, coaching, and career guidance to Dev Ops Specialists across the organization
• Conduct technical reviews of Dev Ops Specialists' work as input to their performance reviews (in partnership with their direct managers)
• Identify practice or performance concerns and raise them with the Dev Ops Specialist's manager; work collaboratively with the engineer to implement the agreed resolution
• Participate in hiring processes for new Dev Ops Specialists across PD (technical evaluation/input)

• Own the enterprise on-call/incident response program in its entirety, including tooling, escalation policies, and rotation structure
• Drive the phased rollout: runbook completion, tool launch, and progression to full 24x7 coverage
• Set and enforce runbook standards and completion requirements across product teams
• Own incident response process design, including severity definitions, escalation paths, and post-incident review process
• Coordinate with product/team leads to ensure adequate on-call staffing and rotation fairness

• Continually improve Dev Ops and release practices based on incident trends, release outcomes, and team feedback
• Report on release health, deployment frequency/failure rate, and on-call/incident metrics to the Chief Product Development Officer

• Strong technical communication and cross-team influence skills — able to enforce standards across multiple offices and teams
• Demonstrated experience managing or leading…