Microsoft Dynamics 365 Technology & Solution Delivery Lead

Position Overview

Shape the Future of a Global D365 Transformation

Company:
Finning International Inc.

Number of Openings: 1

Worker Type:
Permanent

Finning is seeking a highly skilled Microsoft Dynamics 365 Technology & Solution Delivery Lead to play a pivotal role in one of the company's most significant enterprise transformation initiatives. This is an opportunity to influence the future-state architecture, delivery strategy, and operational readiness of Dynamics 365 solutions across Finning's global business operations in Canada, UK & Ireland, and South America.

As the D365 Technology Lead, you will serve as the technical authority for Dynamics 365 delivery, partnering closely with Product Owners, Functional Leads, Microsoft, strategic Systems Integrator (SI) partners, and enterprise technology teams to ensure solutions are scalable, supportable, and aligned to business objectives. This role is initially focused on Dynamics 365 Customer Engagement (CRM), including Sales and Marketing capabilities, with opportunities to support future platform expansion.

This role combines elements of solution architecture, technical leadership, delivery assurance, and operational readiness, making it ideal for a professional who enjoys bridging strategy and execution while driving business value through technology. Ideal candidates bring hands‑on experience delivering Dynamics 365 solutions and working alongside implementation partners in complex enterprise environments.

This role is based in Edmonton, Calgary, or Surrey and offers a hybrid work model (3 days in office, 2 days remote).

• Great people and place to work with a hybrid work opportunity
• Career advancement and training opportunities
• Pension and employee stock purchase plans with company contributions
• Extensive health benefits including group medical and dental benefits, and short‑term and long‑term disability benefits
• Expected base salary range $120,000 to $140,000 annually with additional performance bonus

• Make a significant impact on a global Dynamics 365 transformation.
• Work across multiple international business regions and enterprise‑scale operations.
• Collaborate with senior business leaders, Microsoft, and leading implementation partners.
• Influence strategic technology and architecture decisions.
• Gain exposure to complex integrations, enterprise data, and large‑scale operational processes.
• Join a team committed to innovation, modernization, and delivering sustainable business value through technology.

• Lead the technical direction of large‑scale Dynamics 365 implementations and enhancements.
• Influence architecture and design decisions across a global technology landscape.
• Work with modern Microsoft technologies including Dynamics 365 Customer Engagement, Dataverse, Power Platform, Azure integration capabilities, and enterprise architecture practices.
• Partner with Microsoft, Systems Integrators, Functional Leads, and enterprise technology teams to ensure solutions are scalable, supportable, and aligned to business objectives and senior business stakeholders.
• Drive adoption of modern cloud‑based, fit‑to‑standard solutions while minimizing unnecessary customization and long‑term platform complexity.
• Establish architecture, governance, and delivery practices that support long‑term scalability and sustainability.
• Define and govern D365 environment strategy, deployment approaches, and technical standards to support scalable multi‑region delivery.
• Help shape the future operating model for Dynamics 365 across multiple regions and business units.

• Serve as the trusted technical leader for Dynamics 365 solution delivery.
• Ensure solutions are scalable, maintainable, secure, and aligned to business outcomes.
• Drive fit‑to‑standard adoption while balancing business requirements and platform capabilities.
• Partner closely with Product Owners, Functional Leads, Architecture, Cybersecurity, and Integration teams.
• Act as the bridge between business priorities, functional solution design, and technical delivery.
• Establish governance practices that improve solution quality, consistency, and long‑term sustainability.
• Enable…