Infrastructure Administrator

• Support the design, implementation, and ongoing operation of FortisBC’s core data centre and cloud infrastructure.
• Provide senior technical input to infrastructure planning for data centre and cloud platforms.
• Contribute to the IS Infrastructure Roadmap and recommend future infrastructure technology architecture.
• Perform infrastructure capacity planning and technology evaluations.
• Define and deliver infrastructure initiatives and upgrades, including requirements, scope, sequencing, dependencies, estimates, and documentation.
• Lead a portfolio of IS Infrastructure projects with external service providers and suppliers.
• Develop and execute communication plans for infrastructure upgrades, transitions, and site impacts.
• Participate in change management, quality control, testing, and production turnover activities.
• Design, implement, and continuously improve physical compute, virtualization, storage, cloud, and compute platforms.
• Analyze complex infrastructure requests, assess technical impacts, recommend alternatives, and specify implementation work.
• Provide advanced support for infrastructure systems, outages, hardware, virtualization, storage, and backup issues.
• Perform and lead upgrades, installations, preventive maintenance, and infrastructure repairs.
• Set up, deliver, install, relocate, and decommission data centre equipment.
• Document work in the problem management system, prepare progress reports, and administer and maintain the corporate data centre.
• Coordinate multiple resources and manage activities for intermediate to large-scale infrastructure projects.
• Collaborate with Technical Systems Analysts, Administrators, Network and Systems Administrators, external vendors, and service delivery partners.

• 2-year Diploma in Computer or Electronics Technology, Computer Science or related field.
• 8 years’ experience related work experience.
• Advanced expertise with infrastructure monitoring and automation tools
• Advanced knowledge of data center, server and virtualization, data storage and backup, cloud technology and architect, cyber security and peripherals.
• Excellent interpersonal and customer service skills.
• Excellent written and oral communications and presentation skills.
• Excellent analytical and organizational skills, including the ability to work in a fast paced, changing environment.
• Ability to execute large projects.
• Ability to analyze problems.
• Leadership and management skills.
• Valid Class 5 British Columbia Driver’s license.

Demonstrates advanced expertise in infrastructure monitoring, automation tools, and cloud technology architecture, while effectively managing large-scale infrastructure projects and collaborating with diverse teams. Possesses strong analytical, organizational, and communication skills to support infrastructure planning and execution.

• Infrastructure Monitoring Tools
• Cloud Technology Architecture
• Data Center Management
• Project Management
• Cyber Security

• Infrastructure Planning
• Virtualization
• Data Storage
• Backup Solutions
• Capacity Planning
• Technology Evaluation
• Infrastructure Upgrades
• Problem Analysis
• Preventive Maintenance
• Documentation

• Interpersonal Skills
• Customer Service
• Written Communication
• Oral Communication
• Organizational Skills

• 2-Year Diploma in Computer or Electronics Technology
• Valid Class 5 British Columbia Driver’s License

• Data Centre
• Cloud Infrastructure
• IS Infrastructure Roadmap
• Change Management
• Quality Control