Infrastructure Administrator

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Location:

Surrey, BC, CA

Branch:
Gas
Affiliation:
MoveUP
Employment Status:
Full-Time Regular
Salary: $3,794.00 Biweekly
Short-term Incentive Eligible:
No
Workplace Flexibility:
No
Posting End Date:
Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one ofBC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

The Infrastructure Administrator is a senior technical role responsible for supporting the design, implementation, and ongoing operation of FortisBC’s core data centre and cloud infrastructure. This includes physical computer resources, virtualization environments, enterprise storage systems, and integration with cloud-based infrastructure components. The role contributes to infrastructure planning, participates in complex technical initiatives and provides advanced operational support to ensure the reliability, scalability, and security of backend infrastructure.

• Provides senior technical input to infrastructure planning for data centre and cloud platforms, including:
  • Contributing to the development and maintenance of the IS Infrastructure Roadmap.
  • Researching and recommending future infrastructure technology architecture that aligns with business and technology needs, product capabilities, strategic direction, and business best practices.
  • Performing infrastructure capacity planning and technology evaluations in collaboration with Enterprise Architecture, IS Applications, and business units.
• Contributes technical expertise to the definition and delivery of infrastructure initiatives and upgrades, including:
  • Using the IS infrastructure Technology Roadmap to identify and prioritize infrastructure initiatives to support planning of appropriate projects.
  • Contributing to the definition of functional and technical requirements, scope, sequencing, and technical dependencies.
  • Contributing technical estimates and supporting documentation (e.g., effort/resource requirements, options, impacts, assumptions) to support project planning and funding considerations.
  • Leading the execution of a portfolio of IS Infrastructure projects, in coordination with external service providers and suppliers, to ensure the effective and efficient delivery of business technology initiatives.
  • Developing and executing communication plans related to infrastructure upgrades, transitions, and site impacts
  • Identifying conflicts between IS infrastructure project requirements and enterprise policies, standards, or architecture and recommending solutions.
  • Participating in technical change management activities, quality control reviews, testing, and production turnover activities
• Supports the design, implementation, and ongoing improvement of core hosting platforms and services, including:
  • Contributing to the design, implementation, and continuous improvement of infrastructure platforms, including physical compute resources, virtualization, storage, cloud, and compute, in alignment with organizational standards and strategic direction.
  • Analyzing and processing complex infrastructure requests to confirm the specified technology is appropriate for client's needs and will operate within FortisBC’s infrastructure environment.
  • Assessing technical impacts, recommending alternatives where appropriate, and specifying technical work in detail for implementation by service delivery partners.
• Provides advanced technical support to company infrastructure current systems, including:
  • Responding to support calls and infrastructure-related outages
  • Troubleshooting advanced infrastructure problems across hardware and software (server hardware, virtualization hosts, storage performance/capacity issues, backup failures)
  • Performing and…