Customer Insights Data Analyst at ICIS

Harness your analytical skills as a Customer Insights Data Analyst with ICIS. This role involves leveraging Python, SQL, and Power BI to generate actionable customer insights and improve business performance.

In this analytical role at ICIS, you'll bridge customer research, CRM data, and operational metrics to uncover trends. You'll engage with cross-functional partners to combine quantitative data and qualitative research into insights that drive customer engagement and product decisions. The focus is on enhancing data science capabilities while strengthening reporting processes.

Key Responsibilities:

• Analyze customer and operational data to reveal trends

• Create insightful Power BI dashboards and visualizations

• Automate data analysis processes using Python

• Collaborate with teams to translate questions into insights

• Conduct ad hoc analysis for strategic business initiatives

Requirements:

• Proficient in Python and SQL for data analysis

• Experience with data visualization using Power BI

• Strong analytical and problem-solving skills

• Excellent communication of findings to stakeholders

• Detail-oriented with data quality focus

Drive impactful customer insights at ICIS and support data-driven decision-making.
#J-18808-Ljbffr