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Technical Support Specialist at Garaventa Lift
Job Description & How to Apply Below
Your role focuses on troubleshooting and educating customers in Surrey, BC.
As a Technical Support Specialist, you’ll be pivotal in enhancing mobility through expert training and support. You will utilize your technical skills to diagnose issues with mobility equipment and deliver training sessions to dealers and technicians. Frequent travel within Canada and the U.S. is essential for on-site training and problem resolution.
Key Responsibilities:
• Provide troubleshooting support via phone for Garaventa Lift products
• Conduct virtual and in-person training sessions for dealers and clients
• Develop and refine training materials and technical documentation
• Travel to customer locations for hands-on training and support
• Maintain records of support interactions and escalate trends as needed
Requirements:
• Hands-on experience with elevators or lifts strongly preferred
• Background in technical support or field service roles
• Strong troubleshooting skills across various systems
• Excellent presentation and communication abilities
• Valid driver's license and ability to travel internationally
Enhance your career by delivering vital training and technical solutions in the accessibility field with Savaria.
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