Lead overnight dock operations in Surrey with forklift expertise and strong communication skills. Support safe, efficient cargo handling for Day & Ross.
As Dock Lead Hand, you will help meet customer service goals while controlling costs through dock staff scheduling, vehicle planning, loading, unloading, and claims management. The full-time schedule runs Sunday through Thursday, beginning s role provides basic leadership and guidance to dock workers, while relaying information between the Operations Manager and the dock team. You will also support training, documentation, safety, and operational communication across the dock area.
Key Responsibilities:- Schedule dock staff to support service and cost goals
- Plan vehicles and manage customer claims
- Load and unload cargo safely and efficiently
- Coach workers on equipment operation and dock processes
- Relay operational information between managers and dock workers
- Secondary education or equivalent education and experience
- Forklift certification and dangerous goods training
- WHMIS certification and advanced communication skills
- Transportation experience and customer relationship skills preferred
- Accurate computer skills using Microsoft products, AS400, and web programs
Use leadership, safety, and transportation experience to guide efficient overnight dock operations for Day & Ross in Surrey.
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