Production Manager

Location: #101-19347 24 Ave Surrey, BC, V3Z 3S9

Position Type: Full-time – onsite

Schedule: Monday – Friday; 7:00am – 3:30pm. Flexibility is needed during peak business periods; weekend work may be required.

At Saje Natural Wellness, we’re nature’s original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we’re continually growing! As we continue to build our team, we’re seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.

At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there.

Reporting into the Senior Distribution Manager, the Production Manager plays an essential role in delivering on the flow of goods from Saje Distribution Centres to our stores and eCommerce customers. This role provides directional and functional oversight to Distribution Associations and cross-functional partners inside and outside of our Surrey Distribution Centre.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

• Develop and implement production schedules to meet business goals, ensuring efficient use of materials, labor, and equipment.
• Establish, monitor, and enforce quality control standards to ensure all products meet required specifications.
• Develop, maintain, and enforce Standard Operating Procedures (SOPs) as per Good Manufacturing Practice (GMP) requirements in collaboration with the Quality Team.
• Develop, implement, and manage KPIs for all areas and functions within your department.
• Manage and supervise production staff including hiring, GMP training, and performance evaluations.
• Develop and manage production budgets, monitoring expenses to ensure operations remain within budget.
• Manage DC and offsite DC inventory, product’s FIFO, co-manufacture components request and obsolete inventory.
• Ensure timely resolution and communication of any issues regarding people, functions, labor requirements, safety hazards.
• Identification and execution of continuous improvement opportunities in partnership with cross functional departments, business partners and external vendors.

• Progressive experience in operations, logistics, or distribution management, preferably within a retail or eCommerce environment.
• Proven experience managing teams in a fast-paced distribution or manufacturing setting.
• Demonstrated success in implementing and managing KPIs, SOPs, and continuous improvement initiatives.
• Experience working within GMP (Good Manufacturing Practice) environments is strongly preferred.
• Strong understanding of inventory management, production planning, and quality control processes.
• Proficiency in using warehouse management systems (WMS), ERP systems, and Microsoft Office Suite (especially Excel).
• Familiarity with lean manufacturing principles and continuous improvement methodologies (e.g., Six Sigma, Kaizen) is an asset.
• Strong interpersonal and communication skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels.
• Proven ability to manage conflict, provide constructive feedback, and foster a positive and inclusive team culture.
• Highly organized with strong problem-solving and decision-making abilities.
• Comfortable working in a dynamic, evolving environment with shifting priorities.

Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you’re supported to do your best work.

• Flexible work hours based on business needs
• Wellness days to ensure you’re taking care of your mental and physical health
• Health benefits – comprehensive health, vision and dental packages
• Paid sick days
• Generous product discount
• Full…