Maintenance Manager

Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society assists youth, seniors, women, and the local community members by providing a comprehensive network of services and programs in the Lower Mainland and operates a Seniors Housing facility that includes assisted living, independent living, adult daycare program.

Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society assists youth, seniors, women, and the local community members by providing a comprehensive network of services and programs in the Lower Mainland and operates a Seniors Housing facility that includes assisted living, independent living, adult daycare program. PICS Society is currently developing the next level of care with Guru Nanak Diversity Village (GNDV), a culturally sensitive “complex care” or “long-term care” Care Community that will meet the needs of seniors who require the support of full care services.

Reporting to the General Manager, the Maintenance Manager oversees the safe and efficient operation of all building systems, equipment, and infrastructure within the community. This role oversees the preventive maintenance program, ensures adherence to regulatory and safety standards, maintains accurate documentation, and supports operational continuity to promote resident comfort, safety, and a well‑maintained physical environment. All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person‑centered care by respecting the uniqueness, dignity, and self‑determination of residents to promote maximum personal and functional independence.

These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

• Provides leadership, support, guidance and mentorship to the maintenance team.
• Provides oversight and direction to the maintenance team through coordination of work routines.
• Conducts and attends team meetings; serves on committees as applicable.
• Ensures team members comply with all relevant Occupational Health and Safety regulations.

• Leads the development, implementation, evaluation, and revisions of maintenance‑related goals, objectives, and outcomes.
• Oversees the preventative maintenance program for medical and building equipment, systems, and environment ensuring adherence to schedules and accurate recordkeeping (within the PM software or manual checklists).
• Responds promptly to maintenance service requests, prioritizing safety and resident comfort.
• Troubleshoots equipment failures and coordinates rapid response to reduce impact.
• Conducts daily reviews of the Building Management system to ensure operational efficiency and resident comfort.
• Oversees the daily maintenance operations of HVAC, plumbing, electrical, lighting, appliances, and building systems.
• Oversees the maintenance and management of the life and safety equipment in compliance with all regulatory standards and inspection requirements.
• Provides monthly review notes with Operations teams.
• Participates in emergency preparedness and on‑call responses as required.
• Monitors community energy use to ensure operational efficiency and implements energy projects as needed.
• Manages service manuals and warranty documentation for all equipment and systems.
• Assesses building service contractors, reports…