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Director, Programs Data and Analytics

Job in Surrey, BC, Canada
Listing for: Softr
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 135000 - 150000 CAD Yearly CAD 135000.00 150000.00 YEAR
Job Description & How to Apply Below

Leads data and analytics programs at the director level.

  • Full-Time
  • Hybrid

About the opportunity

Why this role matters

Every year, Recycle BC collects over 200,000 tonnes of household packaging and paper from more than two million households, and SK Recycles runs the same kind of program across Saskatchewan. Behind every one of those tonnes sits data. Audits sample the materials collected to estimate what is being recovered across the program, and the results inform annual reporting, fee setting and regulatory reporting.

They also show where collection or public education may need attention.

This role leads that work. You will guide the Programs Data and Material Services teams, connect audit and material data to program performance, and turn technical analysis into clear reporting and visuals that leaders can act on. It suits a data leader who can work credibly with specialists and explain the results to people who are not.

If you come from outside recycling or waste management, that is welcome. Supply chain experience helps, and fresh perspectives from other sectors are part of the appeal.

What you will do:
Lead and develop your team
  • Lead the Programs Data and Material Services teams, and help shape the culture across the organization. Build strong working relationships with both managers and their teams.
  • Give the team a structured vision aligned with the organization's strategic initiatives, and the tools and support to find their path.
  • Identify skill sets, career paths and succession plans so development pathways are clear. Understand each team member's communication style and relate accordingly.
  • Provide leadership, coaching and strategic direction to staff and project teams, and contribute to and oversee the performance management of indirect reports.
  • Foster a culture of accountability, collaboration, innovation and customer service.
Material intelligence and audits
  • Oversee the Centre(s) for Material Intelligence and their teams, including the audit team at the Surrey facility (about 11 people). Drive efficiency into the audit process while keeping strict controls in place to ensure data accuracy and validity, and ensure robust chain of custody control of samples.
  • Oversee the audits in Saskatchewan, and make sure best practices are identified and shared between both programs.
  • Manage the Inbound Composition Audit (ICA) protocols for Recycle BC and SK Recycles, and keep them relevant for the contracts and market conditions.
  • Manage all discretionary, special, third party and offsite audits, protocols and the contractors involved. Make sure results are recorded in the system of record and analyzed on time to support third-party agreements and other obligations.
Data, insight and decisions
  • Lead the development of operational and strategic performance metrics, dashboards and analytical tools that support evidence-based decision making.
  • Turn technical analysis into accessible reporting and visuals for leaders and other departments, and connect audit and material data to program performance and organizational decisions.
  • Support the Collection and Post-Collection teams, and other Recycle BC and SK Recycles teams, with visuals and data insight. Make sure datasets are robust, accurate and well documented, and can quickly answer ad hoc requests.
  • Work closely with the Director, Collection and the Directors, Post-Collection to understand regional operational needs and issues, and provide the audits, data and insight they need. Be proactive in your analysis, bring opportunities to these teams, and help the operational team achieve all operational and program plan targets
Systems and partnerships
  • Work with Circular Materials to align national support and harmonized applications to regional operational needs,…
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