Volunteer and Program Coordinator

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at  Personal information will be kept confidential.

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

The Pathways to Education Program is a national program, operating in 20 communities across Canada and provides a comprehensive set of academic, social, financial, and individual supports to youth. The primary goal of the Pathways to Education program is to enhance the educational success of youth living in the Downtown Eastside/Strathcona communities in Vancouver and Guildford/Whalley communities in Surrey.

• Regular Full Time
• 35 hours weekly
• This position supports the Vancouver and Surrey teams and requires travel between locations
• This position requires evenings and flexible hours.

Wage Grid 17 ($34.69 to $36.19 per hour)

The Volunteer Coordinator collaborates with the staff team and community to ensure the successful planning, implementation, evaluation, and ongoing development of the Pathways to Education program.

The Coordinator is responsible for the recruitment, training, engagement, and supervision of volunteers, strengthening and expanding community partnerships, and the sustainability of the program overall. The Coordinator works in partnerships that support the specific academic and psychosocial needs of program participants.

Further, the Coordinator oversees hiring, onboarding, and supervising of all programming staff within the Pathways Team in Surrey and in Vancouver. This includes Academic Program Facilitators and Site Supports. The successful candidate is dynamic, skilled, and experienced connecting with diverse communities, including Indigenous, newcomers, and LGBTQ youth to ensure they feel safe, supported, and connected.

• Extensive experience with program facilitation.
• Experience supervising a diverse combination of volunteers, full time staff and auxiliary staff simultaneously.
• Experience managing a budget, approving timesheets and expenses.
• Conducting annual performance appraisals.
• Experience recruiting volunteers using a variety of established recruitment methods, including social media.
• Experience with onboarding, training, and facilitating orientations for new hires/new volunteers.
• Demonstrated ability to screen volunteers, determine suitability, and organize complex schedules to accommodate youth and program needs.
• Knowledge of, and experience with, strengths-based management and engagement.
• Significant experience maintaining records of all volunteer personnel data, including assignments and hours.
• Knowledge of and/or experience collaborating with the public school system and of approaches to supporting youth with unique educational needs.
• Demonstrated ability to work with youth, as well as parents, secondary school teachers and other school staff, as well as other educational professionals.
• Deep knowledge and understanding of the challenges and strengths, capacities, and assets of various populations living in the Whalley, Guildford and the Downtown East Side neighborhoods, with a particular focus on factors affecting…