Customer-Focused OMNI Department Manager

Drive customer satisfaction as an OMNI Department Manager at Walmart located in Surrey, BC. Assist in optimizing online grocery services and enhance the shopping journey through teamwork.
In this role, you will lead the training of OMNI Associates and handle essential back office processes. Your direct interaction with customers will foster a welcoming environment, while oversight of cleanliness and order management is crucial to store operations.

Key Responsibilities:

• Oversee training and development of OMNI team

• Manage grocery order daily pickup and confirmations

• Check and address action items in email

• Maintain high e-commerce cleanliness standards

• Engage customers and facilitate product selections
Requirements:

• Age requirement of 16 or older

• Previous retail or grocery experience is a plus

• Strong commitment to customer service

• Ability to work in a collaborative environment

• Focus on cleanliness and efficiency required
Lead the charge in providing top-notch online grocery service at Walmart and nurture a dedicated team in Surrey.
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