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POS & Inventory Coordinator

Job in Surrey, BC, Canada
Listing for: West Coast Gardens
Full Time position
Listed on 2026-06-11
Job specializations:
  • Retail
    Retail Support, Retail Associate/ Customer Service, Customer Service Rep, Stocking
Salary/Wage Range or Industry Benchmark: 22 - 26 CAD Hourly CAD 22.00 26.00 HOUR
Job Description & How to Apply Below

Full-Time Position

Position Summary

The POS & Inventory Coordinator is responsible for maintaining accurate product and inventory information within the Point of Sale (POS) system while supporting the execution of the receiving process for the retail operation. This role plays a key part in ensuring inventory accuracy, efficient product flow, promotional execution, and smooth day-to-day retail operations. The ideal candidate is detail‑oriented, highly organized, and comfortable working with data, inventory systems, vendors, customers, and internal teams in a fast‑paced retail environment.

Key Responsibilities POS & Inventory Management
  • Enter and maintain accurate product, pricing, vendor, and inventory data within the POS system
  • Create and update SKUs, barcodes, and product records as required
  • Ensure inventory and pricing accuracy across all retail systems
  • Generate, review, and maintain reports using Excel and POS software
  • Investigate and resolve inventory discrepancies and data inconsistencies
  • Set up and maintain promotional pricing, discounts, and POS promotion functions
  • Support and maintain customer loyalty program functions within the POS system
  • Assist with testing and verifying POS updates, pricing changes, and promotional accuracy before implementation
  • Implement efficiency in POS data entry.
Receiving & Inventory Control
  • Execute and support the receiving process for incoming shipments
  • Verify received products against purchase orders and invoices
  • Coordinate with purchasing and retail teams regarding shortages, damages, or discrepancies
  • Ensure products are properly entered into inventory and available for sale in a timely manner
  • Maintain organized receiving documentation and inventory records
Communication & Customer Support
  • Communicate professionally with vendors, suppliers, customers, and internal departments by phone and email
  • Respond to incoming calls and customer inquiries in a professional and friendly manner
  • Assist customers and support retail operations during peak seasonal periods
  • Provide cashier support during busy periods as required
  • Support retail management with operational and administrative tasks
  • Assist with additional duties and projects as assigned
Qualifications & Skills
  • Strong proficiency in Microsoft Excel and general computer applications
  • Experience with POS systems and inventory management software preferred
  • Excellent communication, customer service, and phone skills
  • Strong attention to detail and accuracy in data entry
  • Ability to manage multiple priorities in a fast‑paced environment
  • Strong organizational and problem‑solving abilities
  • Previous experience in retail operations, inventory control, or administration is an asset
Position Details
  • Full-time position
  • Compensation range: $22.00 – $26.00 per hour, based on skill, cohesiveness, and availability
Working Conditions
  • Combination of office, receiving, cashier, and retail floor responsibilities
  • Fast‑paced retail environment with seasonal workload fluctuations
  • May require occasional lifting and moving of products during receiving activities
  • Flexibility to assist in multiple areas of the retail operation during peak seasons
Desired Attributes
  • Dependable and self‑motivated
  • Team‑oriented with a positive attitude
  • Highly organized and detail‑focused
  • Adaptable and able to multitask effectively
  • Strong sense of accountability and follow‑through
  • Comfortable working collaboratively in a customer‑focused environment
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