Customer Service Support Lead

Position: Customer Service Support Lead Role
Drive excellence in customer service as a Support Lead at Five Below. Focus on training staff and ensuring a delightful checkout experience for each guest.

As a Support Lead, you will oversee daily activities and manage different operations within the store. This includes supervising crew members, assisting with stock organization, and supporting the onboarding of new associates. Your leadership will ensure that customer service remains top-notch and that store processes run smoothly.

Key Responsibilities:

• Train crew on exceptional customer service policies

• Oversee daily operations and staff performance

• Assist in receiving and organizing new stock

• Manage opening and closing store procedures

• Support staff onboarding and training initiatives

Requirements:

• High school diploma or equivalent

• At least 1 year of management experience

• Excellent communication abilities

• Creative problem-solving mindset

• Flexibility to work various shifts

Elevate customer experiences and contribute to Five Below's dynamic retail environment through effective leadership and store management.
#J-18808-Ljbffr