Retail Store Manager at FIKA

Lead a dynamic team at FIKA as a Retail Store Manager. Drive customer satisfaction, manage inventory, and ensure compliance in our thriving cannabis retail environments.

FIKA, a lifestyle brand established in 2020, is seeking an experienced Retail Store Manager for their West Nipissing location. The ideal candidate will have a strong background in retail management, staff supervision, and excellent customer service. Responsibilities include staff training, inventory optimization, and overseeing daily operations to achieve business goals.

Key Responsibilities:

• Foster high-performing customer success teams

• Address and resolve customer complaints professionally

• Adhere to health and safety regulations

• Optimize inventory management processes

• Communicate changes in policies, products, and services

Requirements:

• Minimum 3 years retail experience

• At least 1 year in a supervisory role

• Proven experience in customer service

• Clear criminal record required

• Provincial Cannabis Certification required

Join FIKA to maximize sales, enhance leadership skills, and support an innovative cannabis retail experience.
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