Retail Floor Manager at OAK + FORT

Shape the retail landscape with OAK + FORT as a Floor Manager in Guildford Town Centre, Surrey, BC. This part-time role focuses on client service excellence and team productivity.

In this pivotal position, you will be responsible for driving sales performance while maintaining compliance with operational standards and brand directives. Your leadership will ensure superior client experiences, alongside training and developing your store team. Focus on aligning overall store functionality with company objectives for maximum profitability.

Key Responsibilities:

• Achieve minimum sales targets regularly

• Deliver exceptional client experience through sales culture

• Manage efficient and engaging cash desk operations

• Address and resolve customer service challenges

• Source and develop high-performing retail staff

Requirements:

• Experience in retail management or key holder duties

• Background in customer service and sales

• Strong guidance and coaching abilities

• Excellent interpersonal and communication skills

• Commitment to team development and morale

Lead your team to outstanding results at OAK + FORT while enhancing customer satisfaction and brand loyalty.
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