Head of E-Retail

Surrey | Luxury Beauty Brands | Hybrid Working
Opportunity to lead the E-Retail strategy for a luxury beauty business
About Our Client  Our client is a leading beauty business with a portfolio of premium and luxury brands. With an established presence across multiple markets and ambitious plans for growth, the business continues to invest heavily in its digital capabilities, creating an exciting opportunity for a commercially minded Head of E-Retail to shape strategy, drive performance and lead the next stage of online growth.

Job Description  Reporting into the Marketing Director, you'll own the E-Retail strategy and performance across the business's digital channels. Working closely with sales, marketing and leadership teams, you'll be responsible for driving revenue growth, enhancing the customer journey and delivering a best-in-class online experience.

Key responsibilities include:

Developing and executing the overall e-retail strategy
Driving online sales growth, profitability and customer acquisition
Leading the performance of the brand's e-retail platforms and key online retail partners
Optimising website conversion, digital merchandising and customer experience
Managing promotional plans, digital trading calendars and online campaigns
Using data and insights to identify growth opportunities and improve performance
Establishing clear KPIs and reporting frameworks
Leading and developing the e-retail team
Collaborating cross-functionally with marketing, sales and finance teams
The Successful Applicant  We're looking for a commercially minded E-Retail leader with experience driving online growth within a premium branded environment.
You’ll likely have:
Significant e-retail experience and a proven track record of delivering online sales growth
Experience managing e-retail platforms and online retail partnerships within the luxury beauty landscape
Strong digital trading and commercial expertise
A data-driven approach with excellent analytical skills
Strong stakeholder management and influencing abilities
An entrepreneurial mindset and hands‑on approach
What’s on Offer   Opportunity to lead the E-Retail strategy for a prestigious luxury brand business
High-profile role with significant influence across the business
Hybrid working with 3-4 days per week in Surrey office location
Competitive salary and benefits package
Collaborative and entrepreneurial culture
Genuine opportunity to shape and grow a key business function