Sales Support Assistant at West Coast Floral

West Coast Floral seeks a proactive Sales Support Assistant to enhance our sales team's performance through excellent customer service and administrative duties. Collaborate with a wide range of customers in the floral and grocery industry.

This role is vital to our sales operation, ensuring that customer inquiries and orders are handled efficiently. You will engage with customers, manage accounts, maintain sales data, and assist both the sales team and Key Account Manager. Strong attention to detail and a customer-centric approach will make you successful in this environment.

Key Responsibilities:

• Provide essential administrative support to the sales team

• Respond promptly and professionally to customer inquiries

• Process orders while ensuring data accuracy

• Assist in maintaining accurate customer and sales information

• Support the sales team and Key Account Manager when required

Requirements:

• Previous sales or customer service experience

• Strong skills in Microsoft Excel; knowledge of Access is beneficial

• Excellent communication abilities, both verbal and written

• Exceptional attention to detail and organizational skills

• Business administration degree or diploma preferred

Contribute to the success of West Coast Floral by offering excellent service and support as a Sales Support Assistant.