Security Guard - CCTV Monitoring

Commissionaires BC is seeking detail-oriented and observant CCTV Operations Monitors to support security and operational activities in a controlled environment. This role plays a critical part in maintaining situational awareness, identifying potential risks, and supporting timely response through effective monitoring and communication.

CCTV Operations Monitors are responsible for continuous video surveillance
, incident verification, and coordination with dispatch and emergency services as required. This position requires strong attention to detail, sound judgment, and the ability to remain calm in evolving situations.

• Schedule: Monday to Thursday 8pm-8am )
• Schedule: Friday to Sunday 8pm-8am )
• Pay Rate: $27/hr under an averaging agreement

• CCTV Monitoring: Continuously monitor assigned camera feeds to maintain situational awareness across designated locations
• Situational Awareness & Verification: Assess live video feeds to identify unusual, suspicious, or unsafe activity and verify incidents prior to escalation
• Incident Escalation & Coordination: Follow established escalation protocols, notifying dispatch or emergency services when required
• Operational Support: Provide real-time, accurate, and timely information to client to support informed response and decision-making
• Reporting & Documentation: Accurately document monitoring activities, observations, and incidents in accordance with established procedures and reporting standards

• Valid BC Security Licence
• Complete police clearance process, including having lived in Canada for the last 5 or more years for eligibility purposes
• Successfully complete Commissionaires Report Writing course
• Strong observational skills and excellent attention to detail
• Ability to remain focused during prolonged monitoring periods
• Clear and professional verbal and written communication skills
• Ability to follow established procedures and escalation protocols

• Hands-on experience in a professional security operations environment
• Exposure to real-time incident assessment and response coordination
• Competitive hourly wages
• Paid training and ongoing support
• Opportunity to build experience for advancement in security, dispatch, or law enforcement-related roles

• A strong interest in public safety and security operations
• A calm, professional demeanor under pressure
• Strong problem-solving and decision-making skills
• High level of integrity, discretion, and reliability
• Fluent English reading, writing, and verbal communication skills

Commissionaires BC is a Canadian not-for-profit security and enforcement organization, proudly serving communities since 1927. Our mandate is to support those who have served—and continue to serve—our country and communities. As a trusted provider of security services to government and public-sector clients, we deliver high-level solutions including access control, monitoring operations, and incident response support.