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Job Description & How to Apply Below
13475 Central Ave, Surrey, BC V3T 0L8, Canada
Job Description
Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central Sky Rail. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.
We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.
Who You Are
You care about creating a warm, seamless guest experience
You take pride in great hospitality, and the small details that make a stay memorable
You are a team player, enjoy collaborating with colleagues, and bring a positive, professional attitude to the team
You can multitask and enjoy a fast-paced environment
You are authentic, brave, accountable and detail-oriented
Why Join Our Team?
Competitive wages
Generous hotel and dining discounts at thousands of Marriott properties worldwide
Career advancement with the hotel and our diverse group of companies
Extended Health and Dental coverage
Health Care Spending Account
Wellness Spending Account
Convenient location steps from Surrey Central Sky Rail Station
Company events, including our annual Holiday Party
Apply now to discover your next career move!
Role Summary
Reporting to the Security Supervisor, this role will be responsible for the safety and security of staff, guests, property and equipment at 3 Civic Plaza/Civic Hotel - Autograph Collection
Key Accountabilities
Provide excellent service to guests, residents, employees and the general public
Maintain safety and protect the facility and property from any real or perceived threats
Proactively patrol and monitor the property to prevent fire, theft, and vandalism
Monitor all access points and provide access as needed
Assist the public, contractors and others in accessing the facility
Conduct routine visual inspections of the building (maintenance issues, repairs, etc)
Respond to all building/hotel emergencies, including guest and facility related emergencies
Assist with the emergency procedures, including fire alarms, evacuation or lockdown
Complete Incident Reports and Administrative duties as required
Perform other related duties as required
Education and Experience
Valid BC Security Worker License
Occupational First Aid Level 1
Minimum of 3 years’ experience in a similar role in the Hotel, Residential or customer service industry
Skills and Abilities
Mentally and physically able to deal with assigned tasks
Physically able to withstand extensive periods of walking, sitting, and standing
Ability to work day, afternoon and overnight shifts as required
Ability to work independently with minimal supervision as well as part of a team
Knowledge of CCTV and access control systems
Excellent Service attitude, Communication and conflict resolution skills
Fluent in English with additional language(s) an asset.
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