Security Officer

13475 Central Ave, Surrey, BC V3T 0L8, Canada

Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central Sky Rail. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.

We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.

• You care about creating a warm, seamless guest experience
• You take pride in great hospitality, and the small details that make a stay memorable
• You are a team player, enjoy collaborating with colleagues, and bring a positive, professional attitude to the team
• You can multitask and enjoy a fast-paced environment
• You are authentic, brave, accountable and detail-oriented

• Competitive wages
• Generous hotel and dining discounts at thousands of Marriott properties worldwide
• Career advancement with the hotel and our diverse group of companies
• Extended Health and Dental coverage
• Health Care Spending Account
• Wellness Spending Account
• Convenient location steps from Surrey Central Sky Rail Station
• Company events, including our annual Holiday Party
• Apply now to discover your next career move!

Reporting to the Security Supervisor, this role will be responsible for the safety and security of staff, guests, property and equipment at 3 Civic Plaza/Civic Hotel - Autograph Collection

• Provide excellent service to guests, residents, employees and the general public
• Maintain safety and protect the facility and property from any real or perceived threats
• Proactively patrol and monitor the property to prevent fire, theft, and vandalism
• Monitor all access points and provide access as needed
• Assist the public, contractors and others in accessing the facility
• Conduct routine visual inspections of the building (maintenance issues, repairs, etc)
• Respond to all building/hotel emergencies, including guest and facility related emergencies
• Assist with the emergency procedures, including fire alarms, evacuation or lockdown
• Complete Incident Reports and Administrative duties as required
• Perform other related duties as required

• Valid BC Security Worker License
• Occupational First Aid Level 1
• Minimum of 3 years’ experience in a similar role in the Hotel, Residential or customer service industry

• Mentally and physically able to deal with assigned tasks
• Physically able to withstand extensive periods of walking, sitting, and standing
• Ability to work day, afternoon and overnight shifts as required
• Ability to work independently with minimal supervision as well as part of a team
• Knowledge of CCTV and access control systems
• Excellent Service attitude, Communication and conflict resolution skills
• Fluent in English with additional language(s) an asset.