Control Centre Operator

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal | Surrey, BC

Allied Universal® is seeking reliable and detail-oriented Security Control Center Operators to join our team in Surrey, BC, on a part-time floater basis.

In this role, you will monitor security systems, surveillance cameras, alarms, and communications to support site security operations. You will play an important role in identifying potential security concerns, coordinating responses, and ensuring incidents are documented accurately.

Location: Surrey, BC
Pay Rate: $20.00–$21.00 per hour
Position Type: Part-Time, Floater
Availability: Must be available seven days a week, including weekends and holidays as required
Shift Times: 8:00 AM–4:00 PM, 4:00 PM–12:00 AM, and 12:00 AM–8:00 AM

• Monitor CCTV cameras, alarms, access control systems, and other security technology.

• Receive and respond to security alerts, emergency calls, and operational requests.

• Dispatch security personnel and coordinate responses to incidents when required.

• Monitor site activity and identify suspicious behaviour or potential security risks.

• Maintain accurate incident reports, daily logs, and communication records.

• Communicate effectively with security officers, supervisors, management, and emergency services.

• Follow established emergency procedures, escalation protocols, and site-specific security policies.

• Maintain confidentiality and professionalism when handling sensitive information.

• Minimum 2 years of security experience
  , preferably in a control center, dispatch, or monitoring environment.

• Strong verbal and written English communication skills.

• Excellent attention to detail, observation, and problem-solving skills.

• Ability to multitask and remain calm under pressure.

• Comfortable using computers, monitoring systems, and communication equipment.

• Ability to work independently and as part of a team.

• Strong organizational skills and sound judgment.

• Flexibility to work various shifts, including days, evenings, nights, weekends, and holidays.

• Valid BC Security Worker Licence.

• Competitive hourly pay.

• Paid training and career development opportunities.

• Opportunities for advancement within a global security organization.

• Supportive team environment.

Allied Universal® is an Equal Opportunity Employer. Candidates must successfully complete the required pre-employment screening, which may include criminal background checks and verification of employment, education, and professional references.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.