C82 - Indigenous Cultural Liaison; Casual

Job Title:
Indigenous Cultural Liaison (Casual)

Number of Positions: 2

Competition Number: C82

Location: Phoenix Center (Main Campus)

Position Status: Casual

Reports to: Sr. Manager & Director, Mental Health and Substance Use

Compensation: (Grid 31) $30.20- $31.89

The Indigenous Cultural Liaison at Phoenix Society offers Indigenous knowledge and perspectives and works closely with Indigenous service recipients to connect them with culturally specific supports in the community, while advocating for their access and rights as needed. This support includes but is not limited to; coordinating and supporting cultural activities and programs, informing case plans, and connecting service recipients to external organizations and agencies that provide additional assistance.

• Act on issues that affect the Indigenous cultural safety in MHSU programs
• Act as a cultural advocate for Indigenous service recipients during their stay at MHSU programs
• Provides information to service recipients, families and communities regarding the provision and access to culturally safe, trauma informed mental health and substance use care programs and services.
• Coordinate service recipients/family spiritual care requests and/or access to sacred spaces within and around the program to support Indigenous practices, beliefs and customs.
• Maintain accurate client records (e.g., assessment data, client care plan, goal setting, case notes and discharge summaries, behaviour contracts, incident reports, etc.), reports, and statistics required by management
• Ensure that all required documentation is complete and on time
• Demonstrate knowledge of Indigenous traditions by teaching crafts and traditional handwork.

• Contribute to the development and implementation of cultural programming, teachings and events, including presentations; information sessions; workshops; and activities.
• Participates in planning, development and implementation of culturally safe, trauma informed activities at MHSU programs
• Maintain database of cultural diversity activities, participation and referrals or connections.
• Provide monthly and annual reports to the Senior Manager, Mental Health & Substance Use Programs as requested
• Participates in the planning and development of quality improvement activities through methods such as providing input to the planning processes and participates in program wide quality improvement initiatives, as required
• Performs other related duties as assigned.

• Establishes effective working relationships with community-based agencies and Indigenous groups to facilitate accessible and effective culturally safe, trauma informed service recipient care.
• Work in collaboration with other disciplines to develop and maintain a list of relevant Indigenous community-based agencies. Provides a link and liaison service between service recipients and these agencies.
• Maintain current knowledge of social, economic, recreational and educational resources in the community.

• Post-secondary diploma (e.g., 2 to 3 years) in community social service, counselling, social work, psychology, etc.
• At least 2 years of relevant experience working with Indigenous populations and comprehensive understanding and experience delivering culturally safe, trauma informed care.
• Priority will be given to applicants of Indigenous Ancestry
• Demonstrated knowledge of cultural competency principles and practices
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of a Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First Aid certification with CPR is required
• Valid driver’s license is required

• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Strong skills in Windows, Microsoft Word, Excel, and donor database systems
• Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses
• Strong interpersonal skills and ability to communicate…