Settlement Worker in Schools; SWIS - Hindi & Punjabi - Casual Spareboard

1 Position requiring fluency (ability to read, write, and speak) in the following languages:
English, Hindi, and Punjabi

Casual/Spare board position effective May 27, 2026 (ongoing and subject to funding availability)

Settlement Workers in Schools (SWIS) assist immigrants, refugees, and other eligible clients with immediate needs for settling in Canada and with ongoing integration into Canadian society. The primary focus of settlement workers in schools is to facilitate integration and settlement of newcomer families. SWIS specialize in supporting students with their transition to the education system, provide orientation, needs assessment, routine follow up, cross‑cultural connection activities, and referrals.

This position will focus on supporting immigrant students facing settlement/resettlement challenges and provide support with mental health and well‑being, language proficiency, cultural adjustment, isolation, discrimination, finances, high school completion, and pathways to post‑secondary.

The Settlement Worker reports to the Manager, Surrey Schools Welcome Centre.

Shift times may vary, and position may include split shifts and evening work. This position follows the district school schedule regarding spring, winter, and summer breaks.

• Conducts settlement needs assessment, action planning, and provides referrals.
• Provides settlement consultation (education system, transition to life in Canada, health and well‑being, housing, community resources etc.)
• Provides specialized programming to children and youth
• Provides referrals to services, accompaniment, and short‑term emotional counseling
• Works collaboratively with the settlement and school teams to support transition to school for children and youth with complex needs and multiple barriers
• Provides interpretation and translation, related to settlement issues, education and family needs.
• Provides support with school registration and enrollment.
• Aids parents in increasing their awareness of the BC education system and facilitates their involvement in school life.
• Advocate on client’s behalf, when appropriate
• Develops and distributes linguistically and culturally appropriate information/material
• Provides orientation to school staff about settlement/newcomer issues and emerging needs
• Assists schools with establishing and maintaining contact with “hard to reach” families
• Organizes and/or facilitates settlement‑related events and workshops in the schools
• Conducts outreach activities
• Provides service linking support to other organization
• Maintains up‑to‑date files and records regarding services provided to students and families
• Ensures the confidentiality of client information
• Performs related duties as assigned

• Oral and written fluency in both English and another designated language
• Understanding of child development and youth issues
• Ability to engage youth in activities and work with youth facing transition challenges and barriers to settlement
• Knowledge of immigration policies and settlement issues
• Knowledge of the culture(s) being served and an understanding of migration/settlement/adjustment challenges and ability to provide cultural brokerage
• Ability to establish and maintain effective working relationships with individuals from diverse cultures and communities
• Ability to adapt to changing situations and to develop and maintain rapport with students, parents, staff, and community members
• Lived experience and understanding of the process of migration and acculturation
• Knowledge and skills in negotiation, advocacy, conflict resolution and problem solving
• Ability to respond with sensitivity to emerging situations and to use sound judgement when dealing with cross‑cultural issues and matters of a confidential nature
• Ability to assist educators with interpreting student needs and supporting cross‑cultural awareness and bridging
• Ability to work as part of a team as well as independently.
• Ability to use computer equipment and software applications applicable to the position
• Experience liaising with other service organizations and working with service partners

• Grade 12 plus two years of…