Support Worker, Human Services​/ Social Work

Location:

YWCA Arbour House - confidential address in Surrey, BC

YWCA Arbour House is an 8‑unit second stage transition house for women who have experienced intimate partner violence, and for their children.

• Orientation to the program
• Emotional support
• Safety planning
• Advocacy with government and community agencies
• Court accompaniment
• Assistance to apply for long‑term subsidized housing
• Information and referrals
• Responding to emergencies during shift
• Organizing and facilitating resident events and celebrations, including grocery shopping, cooking, selecting and wrapping gifts, hosting
• Other duties as required

• A minimum of 2 years post‑secondary education in a related field and/or 1 year related experience
• Experience working with women and non‑binary people who have experienced intimate partner violence
• A feminist understanding of the root causes of violence by intimate partners
• Conflict resolution and crisis intervention skillsli>
• An understanding of the criminal and family justice systems as they pertain to intimate partner violence
• Good knowledge of resources, including affordable housing options
• Team player
• Able to work independently and be self‑motivated
• Experience with/willingness to learn to use Microsoft Word, Microsoft Teams, SharePoint, ADP, Concur, Safety Line and Relias
• A valid clear criminal records check (including working with vulnerable populations) is required

• Extended medical and dental benefits
• Pregnancy, parent and adoption leave top‑up
• Employee Family Assistance Program
• Workplace that prioritizes employee health, safety and well‑being, including learning and growth opportunities, mentorship program, and equity committees
• Free staff membership to our Health + Fitness Centre
• Discounts at our Hotel Willo
• Priority in YWCA Child Care centres
• Pay Rate: $28.75 per hour

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2

SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We also focus on creating leadership opportunities for Indigenous, Black, and gender‑diverse individuals.

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil‑Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.

YWCA BC is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples.