Shift Lead Youth Support Services

Position: Shift Lead for Youth Support Services
Join PCRS as a Shift Lead in Surrey, working with vulnerable youths in a transitional housing program. This role focuses on leadership, direct support, and crisis management during evening and weekend shifts.

As a Shift Lead, you will mentor staff, provide one-on-one support to young adults, and coordinate group activities focused on life skills. Your engagement will help youths achieve their goals, ensuring a supportive environment that encourages stability and independence. This position requires effective communication and the capacity to handle crisis situations.

Key Responsibilities:

• Provide direction and support to on-shift staff

• Mentor and orient new team members

• Coordinate service delivery and programming

• Develop engaging relationships with youth participants

• Maintain accurate case notes and monitor program progress

Requirements:

• 2-Year Diploma in Child and Youth Care or related field

• 1 year of leadership experience in a related context

• Experience working with vulnerable youth populations

• Strong interpersonal and communication skills

• Ability to respond to crisis scenarios effectively

Impact the lives of young adults while leading a dedicated team at PCRS in Surrey.
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