C183 - Program Supervisor Temporary BC

Title:Program Supervisor - (Full Time Temporary)

Number of Positions:1

Competition Number:C183

Location:Rising Sun

Position Status:Full Time Temporary

End Date:March 31, 2027

Shift Timings & Days:(Monday - Friday) 04:00pm - 12:00 am

Reports to:Program Manager

Compensation:(Grid 30) $31.98 - $33.84

The Program Supervisor is accountable for the daily operations of the program and ensures that operational and quality standards are always maintained. Works to ensure asafe, well maintained, and healthy environment

• Provides supervision, direction, coaching and assistance to Residential Support Workers in the completion of daily operating tasks and routines
• Supervises staff by performing duties such as assigning work,providing feedback and evaluation, orienting new staff, and maintainingtimekeeping and attendance records. Resolves staffing problems, includingcalling in staff to ensure appropriate staffing levels
• Supervises medication administration and is accountable for ensuring accuracy and completeness of administration and documentation for the medication program
• Orients, trains, supervises, and evaluates new employees,volunteers and practicum students on shift responsibilities and routines and reports to supervisory position
• Motivates staff team to maintain and exceed agency workstandards. This position does not involve hiring, firing, or disciplining employees
• Ensures that all documentation for shift tasks, responsibilities and routines are completed
• Performs other tasks and duties as required.

• Role Modeling-Acts as a positive role model for clients. Teachesclients effective social and interpersonal skills through tasks of appropriatedaily living and social activities
• Environmental Support - Contributes to maintaining a therapeutic environment following therapeutic community principles which encourageawareness of inter-dependence of community members, and the value of responsible concern for self and others
• Monitors - residents' behavior and activities and reports toprogram director, if necessary

• Diploma in Community Social Service
• 2years of experience working with marginalized populations, substance useservices, mental health, corrections, etc., or equivalent
• Experience in a non-profitsetting is an asset
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First aid certification with CPR is required
• Satisfactory completion of Nonviolent crisis intervention (NVCI)
• Valid Class 5 driver’slicense is required

• Knowledge of Windows, Microsoft Word,Excel, and database management systems
• Knowledge of and ability to operatestandard office equipment, including: telephone system, fax machine,photocopier, printer, and computerized building security monitoring system
• High level of integrity and dependabilitywith a strong sense of urgency and results-orientation
• Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses
• Strong interpersonal skills and abilityto communicate effectively in writing and verbally in English
• Demonstrated commitment to the socialsector with a passion for the organization’s mission is essential

• Demonstrates initiative, flexibility, adaptability and resourcefulness
• Actively seeks and incorporates feedback to inform continuous self-improvement
• Sets goals, creates and implements action plans, monitors progress, and evaluates results
• Adeptly managescompeting tasks and uses time efficiently and effectively

• High degree of relevant and current job knowledge and skill
• Consistently produces accurate, thorough, high-quality work in a timely manner
• Builds and promotes a culture of health and safety in the workplace
• Implements and enforces best practices in health and safety within the workplace

• Models independent thinking and creativity
• Demonstrates effective problem-solving skills
• Makes clear, consistent,…