C10 - Residential Support Worker Casual Job Surrey area,BC Canada,Social Work

Position: C10 - Residential Support Worker - (Casual)

Job Title: Residential Support Worker (Casual)
Number of Position: Multiple
Competition Number: C10
Location: Rising Sun

Position Status: Casual - On Call

Reports to: Program Manager, Rising Sun

Compensation: (Grid 21) $ 29.76 - $31.64

Job Summary:

The Residential Support Worker at Phoenix Society is a member of the integrated services team. In line with the overall purpose of facilitating the capacity building of participants to maximize their community reintegration and supporting residents who are transitioning out of Federal Correctional Institutions, the Residential Support Worker is accountable for: client supervision and monitoring, assessing public risk and client needs, client support, community building with Corrections Service Canada, local police and other external partnerships.

Responsibilities:

Client Services

Support the clients in adhering to the community guidelines set out in both their CSC conditions and Program Agreement conditions

Support clients with their community reintegration plans by maintaining accurate logging and documentation as required by the Society and Corrections Service Canada.

Build a therapeutic relationship to support the client in their life skills and goals

Support proper reporting/documentation and collaboration for: breach of conditions which include but are not limited to: suspected alcohol or drug use; clients who late for curfew and/or do not return home; escalating, unsafe behaviour; emergency medical situations; client requests to go to the hospital; and power failures, fire, or other emergency conditions which require staff supervision or consultation

Respond to emergencies within a moments notice, via rapid response to all areas of the CRF building, as per established protocols

Once trained through CSC and Management/Case Managers at Rising Sun, Male- identifying staff must support Urinary Analysis requirement such as scheduling appointment with client, ensuring client follows established protocols, labelling and signing, and arranges pick up with specified receivers

Delivering food to residents of Rising Sun and to push food cart around the various CRF floors

House walks for 3-6 times per shift on all the floors of the CRF, ensuring safety and presence of residents

As directed, provides medication assistance to residents, including meeting residents at designated off-property locations (up to 100 meters), in accordance with organizational policies, safety procedures, and applicable legislation

Administration

Support administrative tasks including photocopying; case documentation; database entry; filing; and answering phones

Maintain cleanliness and organization of the office. Wipe down desktops and countertops and take out garbage as required

Pack rooms, lift and organize boxes during room packs of residents, weighing between 20-30 pounds

Perform other duties as required

Qualifications:

Grade 12

Certificate in Community Social Service

Recent, related experience of one year working with marginalized populations, substance use services, mental health, corrections, etc

The ability to understand the dynamics of offender behaviour and assess their needs and risks

The skills to counsel offenders, form effective relationships and gain trust

The skills to understand the use of authority in supervision and to intervene effectively in crisis situations

The ability to assist offenders in identifying and solving practical problems involved in their successful reintegration into the community

The ability to assist offenders in identifying and obtaining community services required for their successful reintegration

Skills in communicating effectively, both orally and in writing

The ability to demonstrate cultural competence and respect for diversity

Satisfactory completion of police fingerprinting and enhanced security reliability clearance

Satisfactory completion of Employee Immunization Record is required

Satisfactory completion of Nonviolent crisis intervention (NVCI) certification

First Aid Level 1 with CPR is required

Skills & Knowledge:

Knowledge of Windows, Microsoft Word, Excel, and database management systems

Knowledge of and ability to operate standard office equipment, including telephone system, fax machine, photocopier, printer, etc.

High level of integrity and dependability with a strong sense of urgency and results-orientation

Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses

Strong interpersonal skills and ability to communicate effectively in writing and verbally in English

Ability to engage, facilitate, support, empower and increase motivation for change; actively involving the residents/alumni in the change process and encouraging the resident to take responsibility for the outcomes they achieve

Ability to form effective collaborative relationships with clients for the purpose of facilitating their success in a performance-based program

Ability to perceive situational or other stressors,…