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Job Description & How to Apply Below
Job Title:
Clinical Support Worker - (Part Time)
Number of Position: 1
Competition Number: C197
Location:
Phoenix House
Position Status: Part Time, Permanent
Shift Timings & Days: (Saturday - Sunday) 12:00 am - 08:00 am
Reports to:
Program Manager
Compensation: (Grid 21) $ 29.76 - $ 31.64
Job Summary
The Clinical Support Worker (CSW) reports to theSr. Manager MHSUand is a member of an integrated services team, combining clinical substance use, supportive housing, employment, educational and other services. The CSW provides a variety of day-to-day support to residents that are in early stabilization and recovery.
Responsibilities
Client Services
Assist new intakes upon arrival, provide program orientation – go over house rules and show them their rooms
Support clients with their recovery pre-established care plans by maintaining accurate logging and documentation as required by the Society and other stakeholders
Support medication administration schedule and ensure accurate documentation for records
Support proper reporting/documentation and collaboration for: suspected alcohol or drug use; clients who late for curfew and/or do not return home; escalating, unsafe behaviour; emergency medical situations; client requests to go to the hospital; and power failures, fire, or other emergency conditions which require staff supervision or consultation
Monitor and assess resident behaviours and client movement in and out of the building. Report behaviours to management that poses a risk to the resident, other residents, staff and/or the community
Monitor to ensure chores are done, residents follow the rules, maintain cleanliness, ensure they follow their stabilization plan.
Resident meeting to go over the house rules, as needed
Act as a positive role model for all residents. Promote effective social and interpersonal skills through tasks of healthy daily living and social activities
Administration
Support administrative tasks including: photocopying; case documentation; database entry; filing; and answering phones
Maintain cleanliness and organization
Debrief with incoming shifts to ensure detailed transfer of information (e.g. concerns)
Support a safe, well maintained and healthy building environment
Complete regular rounds of facility as scheduled throughout shifts
Perform other duties as required
Qualifications
Grade 12
Certificate in Community Social Service
Recent, related experience of one year working with marginalized populations in the delivery of substance use services, mental health or equivalent
Ability to lift up to 25 pounds is required
Satisfactory completion of a criminal records check with vulnerable sector screening is required
Satisfactory completion of Tuberculosis Screening form is required
Satisfactory completion of Employee Immunization Record form is required
First Aid 1 and Current CPR certificate is required
Satisfactory completion of Nonviolent crisis intervention (NVCI)
Valid Class 5 driver’s license is required
Skills & Knowledge
Knowledge of Windows, Microsoft Word, Excel, and Outlook.
Experience using database management systems (e.g., electronic health records, enterprise resource planning, or customer relationship management)
Knowledge of and ability to operate standard office equipment, including: telephone system, fax machine, photocopier, printer, etc.
High level of integrity and dependability with a strong sense of urgency and results-orientation
Strong problem solving skills with the ability to exercise sound judgement and make decisions based on accurate and timely analysis
Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
Ability to engage, facilitate, support, empower and increase motivation for change; actively involving the residents in the change process and encouraging the resident to take responsibility for the outcomes they achieve
Ability to form effective collaborative relationships with clients for the purpose of facilitating their success in a performance-based program
Ability to perceive situational or other stressors, subtle changes in motivation that elevate risk, and act proactively to check in and bring the client back on track toward…
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