Transportation Supervisor

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely—helping keep the economy on track. We provide the kind of paid training and opportunities that long‑term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close‑knit, safety‑focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters.

Grade
9. Entry‑level front line supervisor.

The Transportation Supervisor is responsible for meeting CN’s service commitments by managing day‑to‑day train operations within a territory or terminal and the unionised train crews associated. The incumbent learns the operation, organizes the territory, and ensures train departures and operations are performed safely, efficiently and in compliance with governing regulations and CN’s operating rules. The role may also be on‑call, reporting to remote locations, dealing directly with customers and main‑line concerns, while managing a 24/7 function.

• Attend Front Line Supervisor Development Programs to learn and understand the organization, operational rules and regulations.
• Coach and train unionised employees on safe and productive work procedures.
• Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non‑compliant behaviour.
• Ensure safe operation as measured by accidents, incidents and employee injuries.
• Achieve weekly and monthly safety observation expectations and objectives in regard to the safety management plan.
• Respond and support the Trainmaster and Assistant Superintendent for crossing accidents, injuries, and dangerous goods incidents, liaising with the Dangerous Goods Officer and ensuring employee and public well‑being is upheld.
• Draft submission of accident and injury investigation close‑outs.
• Train, audit and enforce Standard Operating Procedures.
• Play a role in the investigation of accidents and incidents.

• Attend Front Line Supervisor Development Programs to learn and understand internal systems, processes, policies and procedures for solving issues and making decisions.
• Maintain teamwork and order among staff, contractors and internal clients by acting with a sense of urgency and responding to issues as they arise.
• Use operational data in CN systems to identify opportunities to improve asset utilisation and service reliability, taking action for own territory and making recommendations to CN’s network implication.
• Oversee crew utilisation, track deadheads, re‑crews and labour costs, improving operations and cost control in conjunction with the Trainmaster and Assistant Superintendent.
• Set recovery plans for service exceptions in conjunction with Rail Traffic Control (RTC) centre, Trainmaster and Assistant Superintendent.
• Ensure accurate, timely reporting of delays and identify ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay.

• Attend Front Line Supervisor Development Programs to understand service design and support tools, planning and organising workflow.
• Work with rail traffic control to manage train line‑ups and meets to predict estimated time of arrival and train crew needs.
• Manage crew productivity against switching standards, recommending improvements when appropriate.
• Track yard status, service commitments, old dates, inbound arrivals and process traffic to reduce dwell and ensure train connections and departures meet the service plan.
• Determine best opportunities to move traffic against multiple demands.
• Recommend cost control and asset utilisation improvements in all planning and implementation.
• Monitor customer service plan and adjust as needed.

• Attend Front Line Supervisor Development Programs to understand desired leadership behaviours, communication expectations and…