Fleet Service Coordinator

Location: Surrey, BC, Canada

Branch: Gas

Affiliation: MoveUP

Employment Status: Full-Time Regular

Salary: $2,739.00 biweekly

Posting End Date: Open until filled

Coordinates and administers the full lifecycle of FortisBC fleet vehicles and equipment while ensuring regulatory adherence, cost efficiency, and effective service delivery to operational users.

• Coordinates acquisition, maintenance, and disposition of FortisBC fleet vehicles and equipment including automobiles, trucks, construction equipment, and trailers.
• Orders and receives delivery of new vehicles, arranges for up-fitting, and may present sketches for layout based on user requirements.
• Coordinates and liaises with managers, fleet management companies, end‑users, and upfitters on outfitting projects.
• Monitors commissioning and disposal of vehicles and equipment, and reviews purchase and upfit invoices.
• Selects and orders components based on approved specifications, provides information on available options, and escalates issues.
• Assembles catalogues of specifications to create light‑duty vehicle specifications.
• Presents information to FortisBC employees and suppliers; communicates workflow processes.
• Visually inspects and signs off on the quality of work; escalates issues to management.
• Coordinates installation and removal of fleet‑specific requirements and provides assistance on fleet‑related issues.
• Assigns vehicles to specific locations and coordinates licensing and registration requirements.
• Reviews GVW ratings for compliance with industry regulations and attends to enquiries from ICBC.
• Ensures drivers of appropriate vehicles have annual Commercial Vehicle Inspection Permits completed by expiry date.
• Arranges compliance with federal and provincial licensing requirements; maintains vehicle graphics standards.
• Coordinates vehicle replacements by analyzing odometer readings and age, and incorporates costs into annual budget.
• Reconciles vehicle capital costs between fleet management numbers and invoices quarterly.
• Investigates vehicle and equipment problems; works with fleet service providers on solutions.
• Visits plants and workshops to review service quality, conduct pre‑production meetings, and resolve schedule or parts issues.
• Compiles repair or replacement recommendations, examines unit history and mileage.
• Arranges temporary replacements, reviews rental requests, and manages rental vehicle logistics.
• Responds to general enquiries and complaints relating to fleet vehicles.
• Maintains and updates fleet database and vehicle records; prepares status reports.
• Produces reports on costs, forecasts, statistics, driver or vehicle information for management review.
• Checks fuel card purchases daily for discrepancies, fraud, or questionable purchases; acts on fraud charges immediately.
• Performs duties of a minor nature related to the above duties, which do not affect the rating of the job.

• High school graduation.
• Automotive Mechanical Course, Light Truck Essentials LT-2 course or equivalent; basic knowledge of all types of vehicle makes and models.
• Understanding of ICBC/Transport Canada rules and regulations.
• Valid BC driver’s license.
• Three (3) years of directly recent related, relevant work experience in a utility fleet or fleet management environment.
• Ability to work independently without direct assistance from the supervisor.
• Courteous, professional manner in dealing with internal and external contacts.
• Ability to multitask and work under pressure during peak workload situations.
• Problem‑solving and decision‑making skills.
• Oral and written communication skills.
• Basic knowledge of computer systems operation, environment, and peripherals.
• Sound working knowledge of applications software in use in the department (AVL software, MS Excel, Outlook, fleet management web‑based software).