Manager, Distribution

Who We Are

MiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building.

Position: Manager, Distribution

Location: MiTek Canada - Surrey Location, nd Street, Unit #102, Surrey, BC V3Z 3X1

Job Profile

Summary:

We are seeking a passionate and hands‑on dynamic leader to oversee our Surrey distribution location (18,000 sq. ft), leading a team of 3 staff members.

Lead the distribution center operations; oversee receiving, order fulfillment, and shipping activities; maintain accurate inventory and system transactions; ensure facility maintenance and equipment uptime; coordinate with third‑party logistics (3PL) transportation providers; and drive safety, service, and operational performance across the site.

What You Will Do:

• Provide overall leadership and accountability for distribution center performance
• Oversee daily operations including receiving, picking, packing, staging, and shipping
• Ensure accurate and timely processing of all customer orders and transfers
• Maintain inventory accuracy through cycle counts and disciplined processes
• Utilize warehouse systems for inventory and transaction management
• Ensure all inbound shipments are received, verified, and stored in designated locations
• Ensure outbound shipments are accurately picked, packed, labeled, and shipped on time
• Coordinate shipping schedules and priorities with 3PL transportation providers
• Communicate shipment readiness, issues, and priorities to 3PL partners
• Monitor service levels and resolve operational or delivery issues with 3PL provider
• Oversee facility maintenance and ensure building cleanliness, organization, and readiness
• Manage preventative maintenance (PM) programs for forklifts, dock equipment, and other material handling equipment
• Coordinate repairs and vendors for building and equipment needs
• Lead safety initiatives and ensure compliance with applicable Canadian occupational health and safety regulations
• Conduct safety audits, training, and incident investigations
• Enforce proper equipment use and safe work practices
• Lead, train, and develop distribution center associates
• Assign daily work, manage staffing levels, and prioritize workloads
• Promote a culture of accountability, safety, and continuous improvement
• Oversee packing, shrink wrapping, palletizing, and staging of products
• Ensure accurate counts, labeling, and documentation for all shipments
• Maintain clean work areas, equipment, and warehouse space
• Verify order completeness and quality standards prior to shipment
• Analyze performance metrics (inventory accuracy, service levels, productivity)
• Identify and implement process improvements to increase efficiency and reduce costs
• Collaborate with internal teams to support service and operational goals

• 5+ years of distribution center or warehouse leadership experience, including site-level responsibility required
• Proven experience leading teams in a warehouse or distribution environment required
• Strong knowledge of shipping, receiving, inventory control, and order fulfillment processes
• Experience managing facility operations, maintenance, and equipment programs
• Strong communication skills (both verbal and written)
• High School Diploma or equivalent required
• Experience with SAP S/4
  
  HANA (inventory and warehouse management modules) preferred
• Previous education in supply chain, logistics, business, or related field an asset
• Experience working with third‑party logistics (3PL) providers preferred
• Continuous improvement experience (Lean, Six Sigma, or similar) an asset

• Generous time off including Paid Time Off, annual holidays
• Medical/Rx, Dental and Vision Plans
• Performance/Incentive bonuses
• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
• Retirement programs including RRSP and Profit Sharing
• Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
• myFlexPay partner – allows you to track, manage and access your pay anytime

MiTek is a…